TripAdvisor Traveler Rating

This large bustling hotel is a standout due to its amenities, including large restaurants, small outdoor area for drinks and food overlooking Times Square, a gym, a surprisingly large on site store/market (food and drink available) /gift shop, activities desk to book tours, water station, and lots of places to sit and charge devices. The interior corridor rooms make for a long hike in from the elevators and not particularly nice to look at. The rooms are modestly updated, and roomy by NYC standards. No in-room coffee, but a refrigerator, iron and ironing board, and safe and ice machine on each floor. There is a large TV and outlets, not all of which worked and no USB-C ports. It is perhaps, a bit dated, but comfortable with a walk-in shower and no tub. The bar staff at the Perch were very nice. Not so, for the bartender inside, who was curt and unfriendly. The restaurant staff were all friendly and efficient and the food was good, including simple but good pizza. The $40 mandatory fee is quickly taken up at the restaurant. There is also an activities desk for booking tours. The lobby is on the 8th floor. Elevator access is all electronic and card access. The location is in the loud and frenetic Times Square area and the subway is 3 short blocks away at 42nd street, with many other Broadway attractions extremely close by. Choose this for a location from which you can walk or take a subway anywhere you want to go. It is almost never quiet as Times Square is filled with tourists and it can be noisy in the room. No Marriott points if not booked directly with them, which is a shame as it is costly. Front desk staff were very professional and helpful.

As someone who travels often for work, I found the New York Marriott Marquis a good choice. It’s a massive hotel right in the heart of Times Square, so you can’t beat the location if you’re looking to get the true NYC experience. The rooms were a bit smaller, but they were comfortable enough, and the service was on point. The staff was helpful and accommodating; everything I needed was easy to find in-house. Great for a business stay, but I’d also consider it for personal travel. Overall, a convenient spot in the city with everything close by.

Totally unacceptable that every single guest in the hotel has to endure and suffer from the extremely loud music of some dubious convention on the lower floors. Where is the respect for other guest’s rest and right for peace. Every staff member says they ‘re sorry and do not have the power to stop that which is fair but refuses to ask them to turn the volume down which is totally unforgivable. When I want that that kind of noise I go to a nightclub not a hotel. Furthermore I did not realize it was up to me to ask for a functional safe and a bathroom faucet that does not leak.The staff in charge of my room obviously did not care nor reported it or at least let me know about it. All in all a very poor experience and not one I wish to renew.

Lovely clean hotel but staff very unwelcoming and dismissive on our arrival towards anyone who had booked through a 3rd party and treated others very differently and upgraded their rooms it was really awful- WiFi not included which is ridiculous when paying such a lot for the rooms- great location but wouldn’t stay again- no king rooms available so had 2 sleep separately! What a disappointment and let down for a holiday of a lifetime.

I give it a five out of five. It’s extremely clean close to everything we wanna do. The hotel rooms were fabulous and exactly what we wanted it. Marriotts are beautiful hotels and we try to stay in them every place we go and we travel a lot. We go to New York, at least three times a yearand he will stay here again and again and again.