Overview
Treat your family to an unforgettable adventure in central Florida, where year-round sunshine and golden beach combine with a seemingly endless list of entertainment for all ages. The property located between Universal Orlando and Walt Disney World is perfect for all families of all sizes and ages.
Check in
4 p.m.
Check out
10 a.m.
Rooms
1169
Inclusions
- Free parking
- Free Wi-Fi
- All taxes
Rooms
- 1 king bed, 2 double beds, and 1 queen sofa bed
- No more than 8 guests in the room
- Minimum 1 adult, maximum 2 adults
- 1 king bed, 2 double beds, and 1 queen sofa bed
- Minimum 1 adult, maximum 2 adults
- Maximum 7 children
- No more than 8 guests in the room
- Dining room
- Fridge
- Fully equipped kitchen
- Living room
- Washer/dryer
- Private balcony or patio
- Breakfast bar with seating for 2
- Coffee maker
- Crib (on request)
- Housekeeping
- Iron/Ironing board
- Safe
- TV
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- Minimum 1 adult, maximum 2 adults
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Dining room
- Living room
- Kitchenette
- Microwave
- Coffee maker
- Crib (on request)
- Housekeeping
- Iron/Ironing board
- Safe
- TV
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- Minimum 1 adult, maximum 2 adults
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Dining room
- Living room
- Fully equipped kitchen
- Coffee maker
- Crib (on request)
- Housekeeping
- Iron/Ironing board
- Safe
- TV
Amenities
Entrance
Lobby
Exterior
Pool
Pool
Pool
Waterpark
Waterpark
Playground
BBQ area
Pirates Cove Bar
Gym
Lawn games
Volleyball
Villages Marketplace
Breeze Bar and Grill
Location
Reviews
TripAdvisor Traveler Rating
Be aware, especially uk visitors, there is a parking charge of $25+tax daily and $170 deposit due on arrival !
leor1974 (Falkirk District, United Kingdom) on May 23, 2025
We are at the Sheraton just now and have been before. We booked with virgin holidays and the resort is beautiful, pools, grounds and apartments are lovely, clean, well kept with everything you need they ev...en supply washing powder for the washing machine, wash up liquid , kitchen roll and well stocked with table wear. I’d say 5* but what lets it down are some of the staff and new charges which have been introduced. When we arrived we were informed parking was $25 +taxes a day and were asked for a deposit of $170 which would be returned when checking out. That was nearly $600 we had to give before we had even put our bags in the apartment ! ( although we had booked 2024 before the charges for parking started) also we had messaged customer services before the holiday to request a Bella apartment as we had been there before and loved the area with no reply , even if they could not help it would be nice to get a reply and we asked that night as well to the reception staff who were not helpful asking us to check with virgin ( virgin when asked stated nicely it was the hotel that dealt with this) the reception staff did not even try. This is why only the 3 stars and that’s being generous. Owners of villas do not have to pay the parking fee. I do have to say again the resort is stunning , most staff lovely and helpful, it’s clean, near Disney, old town Kissimmee and all local attractions. Having a balcony is amazing but I think the charges for parking is far too high and may stop some from visiting this resort. If you have booked prior to 2025 check with the holiday company before you go as you may still have nearly $600 to hand over on arrival. Also it’s $20 an hour to have a later check out.
Beautiful pool, family friendly (except for our drunken neighbors who yelled at their infant for crying)
lauraeW845YF on May 23, 2025
My family have chosen this report 3 times in a row now based on the amazing value for the price. We love that the pools are kid-friendly but not overrun with screaming/rude children. The Bella pool is e...normous and great for relaxing and playing with our toddler. The poolside restaurant is incredibly convenient, though on our most recent visit they messed up our orders 7/7 times, all minor things like forgetting sides, condiments, messing up special requests; since we never sat close to the restaurant and service is slow, it was never worth it to walk all the way back over and say something (our food would have gotten cold in the time it took to do that.) Just annoying. I highly recommend requesting an updated room - it’s a major upgrade from the ones that aren’t. For fitness - The fitness room next to the marketside is geared towards cardio and has a bunch of treadmills and ellipticals, all top-of-the-line models. I found the weight lifting area to be on the small side and a bit crowded, but we all made room for each other and it was fine. I also tried a HIIT class hosted for free by the resort, and it had a lot of potential but the heaviest weights available were 5-lb, for me that isn’t enough for even a moderate workout. Most recently we stayed in a room that had a mold issue (we were in building 26); it was growing on the windows, porch, and worst of all our shower was disgustingly moldy. Fortunately the cleaning staff cleaned the moldy shower halfway through our stay, but I suspect the room needed a full blown mold remediation to fully address the issue. We didn’t notice mold issues during previous stays in other buildings, nor did my parents notice any mold in their room when they traveled with us. We have never had issues with neighbors until our recent stay. First we had neighbors who cooked odorous dinners each night and the smells seeped into our room. When they moved out we were relieved, but then the couple moved in one day later could be heard yelling at their crying baby from early morning to night. One night there was loud, angry shouting and the cops showed up. When we mentioned it to the front desk the next day they couldn’t have cared less and told us we should have called security, but why would we call resort security when the cops were already there? Overall, I’d say the best part about this resort is the price, and I’d consider one more chance, but I’m starting to wonder if the price point is a little too inclusive. The mold and section-8 neighbors were definitely not pleasant.
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