Overview
One of the most luxurious properties in the Iberostar portfolio and part of the Iberostar Grand Collection, this adults-only resort set on a breathtaking beach exudes decadence. Enjoy the incredible dining options, the stunning oceanfront spa and the beautiful rooms with in-room whirlpools. What more could you ask for except for more time to enjoy it.
Adults Only 18+
Enjoy the “Stay at One, Play at Four” option where guests can also use the facilities of the four resorts in the complex: JOIA Bavaro by Iberostar, Iberostar Selection Bavaro Suites, Iberostar Dominicana, Iberostar Punta Cana and Coral Level at Iberostar Selection Bavaro Suites.
Check in
3 p.m.
Check out
12 p.m.
Rooms
273
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 2 guests in the room
- Maximum 2 adults
- 1 king bed, or 2 double beds
- Maximum 2 adults
- No more than 2 guests in the room
- Butler service
- Ceiling fan
- Jetted tub
- Mini-bar
- Pillow menu
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Mini-bar
- Phone
- Safe
- Slippers
- TV
- DVD player upon request
Suites include:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed, or 2 single beds
- No more than 2 guests in the room
- Maximum 2 adults
- 1 king bed, or 2 single beds
- Maximum 2 adults
- No more than 2 guests in the room
- Butler service
- Ceiling fan
- Jetted tub
- Mini-bar
- Pillow menu
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Mini-bar
- Phone
- Safe
- Slippers
- TV
- DVD player upon request
Suites include:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed, or 2 single beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 single beds
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Butler service
- Ceiling fan
- Jetted tub
- Mini-bar
- Pillow menu
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Mini-bar
- Phone
- Safe
- Slippers
- TV
- DVD player upon request
• Personalized pre-arrival contact to learn the guest’s preferences*
• Online check-in*
• Room selection through “My Room Online”
• Personalized welcome
• Special welcome drink
• Refreshing towel upon arrival
• Private check-in with a Hotel & Room orientation made by the butler
• Resort credits
• Customized Minibar
• Bottle of local wine/liquor
• 25% of discount on Star Prestige
• Butler courtesy call during stay
• 24 hour Guest Service
• Exclusive Grand Experience Team with butler service
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Ironing service
• Resort guided tour by appointment (Butler)
• Butler courtesy call, day before checkout
• Butler support for any guest needs
• Personalized farewell of guests
• Baggage claim by bellman in room
• Complimentary late check out* *Subject to availability.
- 1 king bed, or 2 single beds
- Pool view
- No more than 2 guests in the room
- 1 king bed, or 2 single beds
- Pool view
- Maximum 2 adults
- No more than 2 guests in the room
- Butler service
- Ceiling fan
- Jetted tub
- Mini-bar
- Pillow menu
- Swimout pool
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Mini-bar
- Phone
- Safe
- Slippers
- TV
- DVD player upon request
Upper Grand Suites:
• Personalized pre-arrival contact to learn the guest’s preferences*
• Online check-in*
• Room selection through “My Room Online”
• Personalized welcome
• Special welcome drink
• Refreshing towel upon arrival
• Private check-in with a Hotel & Room orientation made by the butler
• Resort credits
• Customized Minibar
• Bottle of local wine/liquor
• 25% of discount on Star Prestige
• Butler courtesy call during stay
• 24 hour Guest Service
• Exclusive Grand Experience Team with butler service
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Ironing service
• Resort guided tour by appointment (Butler)
• Butler courtesy call, day before checkout
• Butler support for any guest needs
• Personalized farewell of guests
• Baggage claim by bellman in room
• Complimentary late check out* *Subject to availability.
Amenities
Aerial view
Aerial view
Aerial view
Reception
Beach
Beach
Pool
Pool
Lobby Bar
Lobby Bar
Bar
Bella Vista Buffet Restaurant
La Perla Buffet Restaurant
La Perla Buffet Restaurant
El Galeon Surf & Turf Restaurant
La Tentazione Wine Cellar
Grand Cellar
Grand Cellar
Theatre Bar
Gym
Spa
Spa
Location
Reviews
TripAdvisor Traveler Rating
Five Visits and counting :)
Love2travelmore50 (Newmarket, Ontario) on Mar 29, 2025
We have been at this resort 5 times since 2013. This time we stayed 10 days and once again went with the Prestige Club option. Room - Our room was spectacular on the top floor overlooking the ship. The... cleaning service was excellent. Attention to detail was always perfectly executed. Grounds – Spectacular as always. The landscapers work hard keeping the grounds so well maintained it is breathtaking. We enjoy the size of this hotel as everything is within easy walking distance. New - A new edition since the Joia name is the coffee shop. It’s great with nice variety! Another change are the wristbands, they now activate you room access instead of carrying a key card. Brilliant idea! Entertainment – So glad the shows are back at night in the theatre. There is also nightly entertainment at the lobby bar and outdoor ship area. One evening we were treated to the Dominican Independence festivities and it was perfect to watch from our balcony. Food and Restaurants – Amazing. Our only issue was with the Japanese restaurant this time which was a surprise. We chose to eat outside instead of with a group table inside. My main dish was ice cold. The staff at the Japanese were a bit unattentative. The other restaurants were excellent. The service absolutely exceptional! It is true that reservations are required at only two restaurants whereas before you could make reservations at each restaurant at a particular time. In one case we had to wait just 15 minutes for the Italian Restaurant. No worries! We had a drink at the lobby bar and they informed you via WhatsApp. The breakfast buffet is excellent with lots of variety. Of note – Samuel, Jasiel and Carlos (breakfast and evening restaurants). These gentlemen work so hard to make sure everything is perfect while bustling between tables and guests. All with a huge smile! Prestige Club – The ladies at the club were always helpful. Special shout out to Shester. Also thank you to Christian at the front desk. Butlers - Reynaldo and Cofe. These guys were so great. You can always tell when people are real and these guys were the real deal. Any request is never too small where they were concerned, they were so helpful in every way. Beach – Since we’ve done Prestige we have the pleasure of having Augusto at the Beach area making amazing drinks, keeping our cabanas comfortable and always making sure we were attended to. He runs everything perfectly with great attention to detail. Now Mayjerix is working alongside him – she always has a smile on her face while working hard. The beach itself is perfect. If there is seaweed the groundskeepers have two special machines that scoop it up very early in the morning. I was walking one morning at 6 am and they were already at work. When you walk on the beach and see the other resorts you will see why the architecture of this resort stands out. We have been asked what resort this is because of its beauty. We are beach people and don’t use the pool, but it seems like a very popular area with a party like atmosphere. One mention – Over the last 12 years we have always enjoyed the 45+ vibe. It seems that with the memberships, people can have their adult children there. We feel that although Iberostar cater to everyone we found that the party atmosphere is spilling over into the quiet restaurants. In one case the staff put a group of about 18 on the other side of the restaurant but it felt more like a night at a pub instead of a quiet dinner. This is bound to happen we realize but what can they do about it? It’s everyone’s vacation, it would be helpful if all guests remembered that. Room Service – Excellent! Not a problem with anything. Overall Experience – We realize things change with time but we also realize that you get what you pay for. This resort is our perfect vacation in Punta Cana and will be in the future. We know what to expect.
Above and beyond service
Britnee M on Mar 28, 2025
This truly was an unforgettable trip! Houston, our butler, was so helpful and made my birthday special by going above and beyond by decorating the room. I have been to all inclusives before and I can easil...y say this one was the best. All of the staff were so kind and attentive and we will definitely be back!
Vacation Offers
-
Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
