All inclusive

JOIA Bavaro by Iberostar

Punta Cana 5.0

Overview

One of the most luxurious properties in the Iberostar portfolio and part of the Iberostar Grand Collection, this adults-only resort set on a breathtaking beach exudes decadence. Enjoy the incredible dining options, the stunning oceanfront spa and the beautiful rooms with in-room whirlpools. What more could you ask for except for more time to enjoy it.

Adults Only 18+

Added value

Enjoy the “Stay at One, Play at Four” option where guests can also use the facilities of the four resorts in the complex: JOIA Bavaro by Iberostar, Iberostar Selection Bavaro Suites, Iberostar Dominicana, Iberostar Punta Cana and Coral Level at Iberostar Selection Bavaro Suites.

Check in

3 p.m.

Check out

12 p.m.

Rooms

273

Rooms

Suite
  • 1 king bed, or 2 double beds
  • No more than 2 guests in the room
Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Mini-bar
  • Phone
  • Safe
  • Slippers
  • TV
  • DVD player upon request
Additional details

Suites include: 

• Online check-in*

• Room selection through “My Room Online”

• Special welcome drink

• Refreshing towel upon arrival

• Registration at reception (not private)

• Hotel & Room orientation made by bellman

• Resort Credits

• Bottle of local wine/liquor

• Grand Experience Team courtesy call during stay

• 24 hour Guest Service

• Grand Experience Team available to assist the guest needs in the hotel areas

• 24 hour Bellman service

• 24 hour Valet parking service

• Pool Grand Experience Team service

• Resort guided tour by appointment (Grand Experience Team)

• Grand Experience Team courtesy call day before checkout

• Baggage claim by bellman in room

• $ Late check out**Subject to availability

Lake View Suite
  • 1 king bed, or 2 single beds
  • No more than 2 guests in the room
Lake View Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Mini-bar
  • Phone
  • Safe
  • Slippers
  • TV
  • DVD player upon request
Additional details

Suites include: 

• Online check-in*

• Room selection through “My Room Online”

• Special welcome drink

• Refreshing towel upon arrival

• Registration at reception (not private)

• Hotel & Room orientation made by bellman

• Resort Credits

• Bottle of local wine/liquor

• Grand Experience Team courtesy call during stay

• 24 hour Guest Service

• Grand Experience Team available to assist the guest needs in the hotel areas

• 24 hour Bellman service

• 24 hour Valet parking service

• Pool Grand Experience Team service

• Resort guided tour by appointment (Grand Experience Team)

• Grand Experience Team courtesy call day before checkout

• Baggage claim by bellman in room

• $ Late check out**Subject to availability

Ocean View Suite Butler Service
  • 1 king bed, or 2 single beds
  • Ocean view
  • No more than 2 guests in the room
Ocean View Suite Butler Service
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Mini-bar
  • Phone
  • Safe
  • Slippers
  • TV
  • DVD player upon request
Additional details
Upper Grand Suites: 

• Personalized pre-arrival contact to learn the guest’s preferences*

• Online check-in*

• Room selection through “My Room Online”

• Personalized welcome

• Special welcome drink

• Refreshing towel upon arrival

• Private check-in with a Hotel & Room orientation made by the butler

• Resort credits

• Customized Minibar

• Bottle of local wine/liquor

• 25% of discount on Star Prestige

• Butler courtesy call during stay

• 24 hour Guest Service

• Exclusive Grand Experience Team with butler service

• 24 hour Bellman service

• 24 hour Valet parking service

• Pool Grand Experience Team service

• Ironing service

• Resort guided tour by appointment (Butler)

• Butler courtesy call, day before checkout

• Butler support for any guest needs

• Personalized farewell of guests

• Baggage claim by bellman in room

• Complimentary late check out* *Subject to availability.

Swim out Butler Suite
  • 1 king bed, or 2 single beds
  • Pool view
  • No more than 2 guests in the room
Swim out Butler Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Mini-bar
  • Phone
  • Safe
  • Slippers
  • TV
  • DVD player upon request
Additional details

Upper Grand Suites: 

• Personalized pre-arrival contact to learn the guest’s preferences*

• Online check-in*

• Room selection through “My Room Online”

• Personalized welcome

• Special welcome drink

• Refreshing towel upon arrival

• Private check-in with a Hotel & Room orientation made by the butler

• Resort credits

• Customized Minibar

• Bottle of local wine/liquor

• 25% of discount on Star Prestige

• Butler courtesy call during stay

• 24 hour Guest Service

• Exclusive Grand Experience Team with butler service

• 24 hour Bellman service

• 24 hour Valet parking service

• Pool Grand Experience Team service

• Ironing service

• Resort guided tour by appointment (Butler)

• Butler courtesy call, day before checkout

• Butler support for any guest needs

• Personalized farewell of guests

• Baggage claim by bellman in room

• Complimentary late check out* *Subject to availability.

Amenities


Location

Address
Carretera Arena Gorda, Punta Cana, Dominican Republic
27 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

Despite mediocre food and a few glitches we had a great time at Joia. But you should probably go somewhere else.

TravellingWilbury (Livingston, New Jersey) on Dec 14, 2024

My wife and I vacationed with another couple, whose friend goes to Joia every year and we went based on that recommendation. While the resort itself has a lot to like - the proximity to a well-maintained beach, several pools and beautiful grounds - the mediocrity of the food is enough for me to suggest that you might want to consider a different resort for considerably less money. At first blush, our room seemed decent enough. It was pretty large with enough drawer and cubby space to unpack all our clothes. The bathroom had a double sink, and both a stall shower and hot tub. But there were issues. First, we had a leak from the A/C ducts into our closet. While our outstanding butler, Valentin, made sure it was remedied quickly, the leak reappeared two days later. Second, the rooms need to be modernized. Most hotels nowadays provide outlets and USB ports near both sides of the bed. We didn't even have an available outlet near either side. A small quibble, but I'd expect better from a premium resort. The check-in process wasn't ideal, either. While my room was ready, unfortunately our friends' room wasn't ready at the stated check-in time. Not cool. Now onto the most disappointing part of Joia: The tasteless food. I will say that I appreciate the cleanliness of the buffets (where we had breakfast, lunches and a couple of dinners) as well as the variety. I also like how they didn't make huge quantities of any one food available - instead, smaller quantities of each food is quickly replenished and doesn't look picked over. But being in the Dominican Republic I would have expected the food to have some flavor and spice. It didn't. Most everything (especially the meats and poultry) was overcooked and bland. For whatever reason, even the freshly prepared omelettes had no taste. We went to a couple of restaurants - the steak house twice (decent, but nothing to write home about - the rib eye was about the grisliest I've ever had) and the Italian restaurant (meh). The service at the bars was expeditious, even at the pool's swim-up bar. But if you sit outside the lobby bar and get table service for your drinks, prepare to wait. Tipping a few bucks should get you better service, but even so we sometimes didn't see our server again and someone different would serve us. Beach/pool: I got up pretty early to reserve a couple of huts on the beach. From observation, the pool cabanas have much higher demand, meaning getting a prime spot is somewhat competitive. There are lots of activities going on throughout the day. My wife and I enjoyed the exercise class in the pool. Night life: TBH, we only went to one show (dancing) - and that was enough. While the cast danced their hearts out - and most every dance was frenetic - it wasn't what you'd consider top-notch entertainment. To wrap up: We had a great time at Joia despite a few hiccups. Being an adults-only resort was appreciated. With that said, I know from experience (I've been to the DR a number of times and probably 20+ all-inclusives overall) that you can pay less for an equally outstanding resort - with better food. ;-)

TripAdvisor users rated this property 5 out of 5

Great Resort!

Wendy V (Helena, Arkansas) on Dec 14, 2024

We really enjoyed our stay. The resort had everything we could ask for. We used the beach daily but there is a nice pool as well. Very clean and workers were so kind. Our maid, Rosa, was fabulous! Our butler and assistant, Alex & Caesar were also great. They took care of all of our needs. The food was good, especially Hibachi. Buffet had a lot of options as well. No complaints during our stay! We would come again!

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    Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata

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