TripAdvisor Traveler Rating

The resort was very spacious. Beach was very nice. The evening entertainment was the same as it was last time i was here. We had 2 teenagers with us. I found there was not enough activities to keep them busy except beach volleyball which they really enjoyed and made alot of friends. But there are these little critters that want to grab your food from you. There are so many and they are all over the place. I did not like that. They even go through the garbage bins cuz the holes are large enough for them to jump in and out of the cans. It is very hard to book the evening restaurants. Food is not that good anymore in the buffets. I came here before covid and food was great then. Food not fresh. Only 1 live station to make eggs in morning. Same type of food and hot stuff is cold. My husband was complaining the juice was watered down and too sugary. And theres a guy who comes around with the drinks for your fridge. He knocks on the door and 2 mins later opens the door. We were still in bed at 9 am. What is the use of locking the door. I want my privacy. Spend your money somewhere else. I will never come here again.

This resort is amazing! I stayed for 11 nights and had the best time, I didn’t want to leave! All of the staff are really kind, friendly and quick to offer assistance. I’m usually a traveller who will visit a place once and then move on to somewhere else, however this place was different! I will 100% be back to pay the princess another visit. The resort is super well cared for and maintained, whilst there I saw the pools being cleaned thoroughly, the paths being moped, the statues being repainted, the water fountains cleaned, beach cleaned off seaweed and the gardeners planting new plants. Booking excursions from the resort was super easy and the shuttle into 5th avenue was amazing and super convenient. I also left my sliders at the pool one day and was sure I wouldn’t get them back (my own fault entirely!) but the lovely staff had found them and kept them safe for me and bought them to me when I asked if they had been found! Amazing! The entertainment was great from bingo, the foam party, the pool party, the silent disco and the theatre show. I think I watched the theatre show every night I was on site and every time they took my breath away! However I think my favourites were the Neon Show & the Michael Jackson one but they were all amazing! It was nice to see small changes from week to week too - ie. I watched the neon show twice and some of the acts between the dancers were different which was nice as I was debating whether to go for the 2nd neon show while I was there but it was amazing and kept me entertained seeing the slight variety of acts in the middle! The cocktails were amazing and it was amazing to see they could also make most of them without alcohol for children/people who don’t drink. Service was always quick when going to the bar and there was also often a server taking orders around the pool/the lobby which took a little longer however this was not a service I was expecting as didn’t realise this was something the resort offered so was extremely grateful to have drinks bought over to me! The rooms are huge & there’s plenty of space and all of the balcony’s seemed to have a nice view. The pools are super and there is areas suitable for children, people who just want to relax, families, and people who want to party! It was lovely to have different pools to meet whatever you was feeling on the day. I also tried two of the A La Carte restaurants whilst there (Mamma Mia - Italian, la vaqueria - steak) and both times service was super and efficient! I visited mamma Mia twice and the steak house three times, every time was lovely however my second visit to the steak house the steak was cooked to perfection and I was left longing for more! It was the best steak I had all week but they were all lovely. Even the buffet food was lovely most days my favourite being breakfast at the snack riviera which was always well stocked and fresh. The taco cart was my favourite for lunch and I could have eaten them Tacos all day! Also super convenient being by the pool. The wildlife was amazing and whilst on site I saw monkeys, deer, coati, iguanas, parrots, birds, cats and lizards. All in all it was the best holiday I’ve ever had and the nicest resort to stay at with kind, funny, entertaining and helpful staff! Looking forward to booking my next trip already.

This is our 4th times staying at Princess in the past 10 yrs. All past experiences are pleasant. This time my rating is 3/5 c/w 4 or 5/ 5 in previous stays. Food is good, buffet food choices are good. La carte restaurants are good except Mama Mia , I found the parmasean chicken too dry & tough. All resort staffs are great , well mannered. Ground & landscapes are well maintained. My main complaint is the wifi-fi connection is poor, constantly down & needs to be reconnected. 2 days i had to give up trying by the pool side. V annoying. That is my personal feeling. Otherwise, I am happy with my stay.

we travelled to the Grand Princess, from Paisly via Manchester and stayed fro 14 days, we had booked a room and junior suite. the rooms were lovely , our room had a balcony view of the pool, my daughter had a garden view, which provided an amazing view of all the local wildlife , Deer, Coatis, Igunas, Tapiers and spider monkeys. our Junior suite had everying you need for a great stay, the mini bar was well stocked and replenished daily. the beach was magnificant (if you like that sort of thing) there are enough sunbeds for everyone, I was good to see the Hotel Management take notice of other reviews and they added more shaded areas to sit under and enjoy the heat(I burst into flames in the Sun Im that white). the pool areas can busy and noisy, we found a quiet spot away from the party pools and enjoyed the tranqulity and pool side service. we mostly ate in the two buffets restauarnts(we are Buffet People) geat selection of food that suits all tastes. our sever for most of our stay ws the lovey Beatrice , who helped me and our daugher with our Espansol as we had been practising before we came. overall a great time , however on the last day a group of americans , decided to sit at the small pool , and seemed oblivious to the fact that the people round about them just wanted a quiet place to sit, their treatment of the servers was so bad they were cut off from drinkning and warned by the hotel management and security , that their behaviour would not be tolerated. Good to see Management try and protect everyones holiday. I am all for having a good time on holiday, but sense the tone of the enviroment you are in. have some consideration for other gusets. they were more suited to the two swim up bars and pools. but that aside a superb place to stay , all the staff were incredible.

The Chill Out Grill. We had the grilled lobster with seafood platter and it was well cooked and delicious. Pedro and Hugo provided excellent service. Highly recommended, prices are reasonable. There was a lady playing the saxophone. We enjoyed ourselves.