All inclusive

Hard Rock Hotel Riviera Maya

Riviera Maya 5.0

Overview

Just off the azure waters of the Caribbean Sea, the all-inclusive Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser. Live it up with world-class shopping and endless style. Hit the Roxity Kids Club™, or channel your inner awesome and head to Heaven Eden— an adults-only expanse with stunning pools, lavish spa treatment rooms, and access to signature golf courses by Jack Nicklaus and Robert von Hagge. Bottom line, it's all top-shelf. Enjoy!

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

1264

Rooms

Deluxe Gold
482 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Deluxe Gold
482 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Deluxe Family Two Bedroom
964 square feet
  • 1 king bed, and 2 double beds
  • Garden view or Resort view
  • No more than 6 guests in the room
Deluxe Family Two Bedroom
964 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Deluxe Gold – Adults only
482 square feet
  • 1 king bed, or 2 double beds
  • Resort view
  • No more than 4 guests in the room
Deluxe Gold – Adults only
482 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Diamond King – Adults only
482 square feet
  • 1 king bed
  • No more than 2 guests in the room
  • Heaven Eden section
Diamond King – Adults only
482 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Deluxe Grand Sky Terrace Two Bedroom
1928 square feet
  • 1 king bed, and 2 double beds
  • Ocean view
  • No more than 6 guests in the room
Deluxe Grand Sky Terrace Two Bedroom
1928 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Amenities


Location

Address
Km. 72 Carretera Cancun-Tulum, Riviera Maya, Riviera Maya, 77710, Mexico
75 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.4
  • Rooms 4.4
  • Service 4.6
  • Value 4.3
TripAdvisor users rated this property 5 out of 5

Fun in the sun at Hard Rock Mayan Riviera

Christopher J on May 03, 2025

We just finished up a wonderful week at the Hard Rock Mayan Riviera. We travelled as a family of 6 and stayed in the presidential suite, which gave us all the space and privacy that we needed. The resort... is beautiful and well maintained and the food is excellent, especially if you enjoy Mexican food. I enjoyed every meal of our vacation and never struggled to find a drink in my hand. The highlight of our visits here are always the staff members. They go out of their way to make sure that you have everything that you need and that you’re having a great time. Samantha was our butler and did an excellent job of making sure that our cabana’s, restaurant reservations and show reservations were all looked after, so we didn’t have to take time to do extra planning, we were able to just enjoy. She was only a WhatsApp message away whenever we needed her. The entertainment crew was also awesome - Roberto, Axel and Grecia were so much fun. They made sure that there was always something to do, whether it was trivia, water balloon fights or other types of competitions for all ages. I was really impressed with Roberto when I saw him stop what he was doing to help a colleague who had slipped while carrying a tray of dishes. He showed great care for his colleague and the same level of care was extended to his guests. Any time that we passed through the lobby we ran into Gabriel, one of the concierges, and stopped for a chat. He remembered everyone in our party’s name by the end of our first day, made great conversation and made sure that we were well looked after. Alan the falconer was also very friendly and took time out of his work to answer any of my family’s questions and even gave us a chance to take a photo of his Harris Hawk. My son (11) also left a review which I will include below: “Every time I come all the staff are so kind I tried to find a problem and I couldn’t I love how they have classes or competitions every day. Some you have to pay for but you get a prize if you get 2nd or 1st the place it is awesome and every part is better then being at Disney world and I love the warm weather

TripAdvisor users rated this property 5 out of 5

Rock star experience at the Hard Rock Rivier Maya

Randy A on May 03, 2025

Amazing resort. Beaches were beautiful, food was fantastic and the staff was phenomenal, especially Paola and Moises who took care of everything for us!!! Everyone went out of their way to make sure you ...had a tremendous experience. Can’t wait to go back

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