Valentin Imperial, Riviera Maya reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.7
  • Rooms 4.6
  • Service 4.7
  • Value 4.5

19171 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

VIM 2025

Cassandra H on Apr 19, 2025

We’ve recently returned as a couple from our 6 night stay at the VIM. We originally booked a Golden Superior room (top floor) but were upgraded to an Emerald suite ocean view for the 1st night with the op...tion to keep that room for the week, due to Golden room being unavailable upon our arrival. I was hesitant about a ground floor room due to a poor experience at previous resort, but we were pleasantly surprised, and glad we decided to keep the room for that week. The grounds were beautiful, and very well maintained. The staff accommodating and friendly, and the food delicious. Special shoutout to Abelardo at the main pool Earth bar, and the GO team. We will definitely return, and would highly recommend to others, keeping in mind that there is construction going on near the beach to those that are beach people.

TripAdvisor users rated this property 5 out of 5

25th Anniversary

Guide35296523227 (Vancouver, Canada) on Apr 18, 2025

This was our second trip to VIRM. The staff at this resort are fantastic and it was wonderful to see some of the same people we met last year, especially all the staff at Cafe Sisal, Don Miguel's (Jocelyn... is the best) and Abner at the Prive beach desk. The concierge team at the Prive lounge promised to make this trip even better than our last and they delivered (big thank you to Mariela!). We also thought the food and beverage options this year were better than last year. We tried more dishes this trip and we were not disappointed. We had two amazing celebration dinners, one on the beach and one at our room (swim-up). Highly recommend either option if you are there for a special occasion. The resort grounds are stunning, especially at night. We love the soft music that plays throughout. We also love that this resort offers both lively and quite atmosphere options while catering to a more mature and respectful crowd. We were excited to see that the resort is undergoing an expansion and construction was underway while we were there (but not disruptive). We can't wait to see what's in store and will be booking our next trip back soon. Thank you to everyone at VIRM for making this trip special and it was our best Mexico vacation to date.

TripAdvisor users rated this property 5 out of 5

Great time at Valentin!

Esther R (Los Alamitos) on Apr 18, 2025

A beautiful resort great rooms, restaurants were good. Ease up on hat constricts in restaurants especially for women, its part of our style. its a resort & our hair needs to be covered sometime, lol. Lot...s of entertainment. The crew were over the top. Enjoyed our stay!

TripAdvisor users rated this property 5 out of 5

We love returning to Valentin!

John Z (Chandler, Arizona) on Apr 16, 2025

Valentin has long been a favorite destination of ours, and when it had been 18 months since our last visit, we had to come back! The lush grounds, dependable restaurants, and great service will keep us co...ming back. We heartily recommend it as a place to decompress, make memories, and enjoy life!

TripAdvisor users rated this property 5 out of 5

3rd visit

Jennifer A (United States) on Apr 15, 2025

I just spent my 3rd visit there. Well kept grounds, excellent food options, and good drinks. There are plenty of activities and entertainment throughout the resort. I always book excurcions with the gentle...man at the main pool. Puablo, Chief, and Eddy will take excellent care of you. The entire staff is so attentive and friendly. Take time to walk the resort and look for all the beauty and hidden charms. Enjoy!

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