Sheraton Waikiki Beach Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 5.0
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

8240 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Enjoyable Waikiki Stay

Lindz01 (Surrey, Canada) on Nov 01, 2024

This was my first time staying at this hotel and it did not disappoint. Our Oceanfront room had an amazing view and was spacious and comfortable. We enjoyed the infinity pool everyday, and the staff were always friendly and wonderful. It was nice that the pool was for adults only. The one frustration is that people line up for the 8am pool opening and save their chairs with their towels and leave. The staff were on top of that most of the time and were pretty good at enforcing the 1 hour unattended rule. We rented the cabana chairs one day and it was worth it. I will definitely book this hotel again in the future.

TripAdvisor users rated this property 4 out of 5

Relax, Unwind, Repeat: Sheraton Waikiki!!

Lina E (Kuala Lumpur, Malaysia) on Oct 31, 2024

“Sheraton Waikiki: A Stunning Escape with Views for Days” Our stay at the Sheraton Waikiki was nothing short of amazing! Even though we booked a room with a partial sea view, the breathtaking scenery from the balcony still left us in awe. But the real star of the resort is the infinity pool—its edge seems to blend seamlessly with the ocean, creating a perfect spot to relax and soak in the view. Despite being a massive resort with nearly 1,600 rooms, it never felt overcrowded. The elevators were fast and efficient, so we never had to wait long, even during busy times. However, the only real downside was the limited number of chairs with umbrellas by the pool. To snag one, you have to line up early—the pool opens at 8 a.m., and if you want some shade, you’ll need to beat the rush. On the bright side, the infinity pool is adults-only, which kept it peaceful and serene. There’s also a Jacuzzi over by the children’s pool, but it didn’t look too appealing—some guests were even going in with their flip-flops on. Overall, Sheraton Waikiki delivers an incredible experience, with top-notch views and plenty of space to unwind. Just be prepared to hustle for a shaded chair!

TripAdvisor users rated this property 5 out of 5

Best housekeeper ROGER!

Peggy P on Oct 31, 2024

Roger, our housekeeper took excellent care of our room! It was our 40th Anniversary and he made it special. We love staying at The Sheraton. The staff is always friendly. I would recommend this hotel to all my friends. It’s surely walking distance to all the shopping and restaurants you want to go.

TripAdvisor users rated this property 5 out of 5

Guest experience team

Nellie N on Oct 28, 2024

The guest experience team was so sweet. We’re definitely coming back to visit Trina. She is so kind and set our trip up for success with her great personality. The whole staff is wonderful in the location is amazing. We will always come back here.

TripAdvisor users rated this property 5 out of 5

Amazing!!

Saniya W on Oct 28, 2024

Everyone was so friendly and had a smile on their faces. Definitely coming back here it’s amazing, people are amazing! Especially Trina! She’s the sweetest??. The guest experience team made it so special and so amazing for all of us. Everyone was so sweet and made us feel so special

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