TripAdvisor Traveler Rating

Ligaya checked us in promptly (and early) with such warmth. We also live on the island and was there for a night away. She excused the warmth that Hawaiians have to offer. Our room was gorgeous with a full... ocean view. We enjoyed every minute of our time here with the help of Ligaya. We will definitely be back every few months.

The stay as always begins with the welcome from Skip and the team at the entrance before heading up to see the check in staff at the desk (Rudy looked after us quickly and efficiently). As Outrigger Platin...um members, Ricky greeted us and had already organised the room so it was ready. During our stay, Fiona kept the room squeaky clean and towels refreshed. Already looking forward to stay number 14!

My wife and I stayed at the Outrigger Waikiki Beach Resort from May 7 thru May 13, 2025. This was our Third Consecutive Year. The Quality of Service through out our stay was Absolutely Outstanding. The... Professionalism, Support and Kindness we received upon our arrival from Amy at the Front Desk, to Victoria the Operations Manager, as well as Mr. Miller the General Manger, was Truly Exceptional. The Food, Mai Tais and Entertainment at Duke's Restaurant was, without a doubt the Very Best.

We had Room 524, and it had the lovely view of the ocean and the sound of waves that we ended up spending so much time there. We also loved the Hula Grill as we always did in the past. Ricky Kuga was wond...erful as he has always been. We liked the bar staff at the Hula Grill and the staff at the Club Lounge. House Keeping staff were also very friendly and efficient. We look forward to going back.

On the 8th floor with an Ocean front view. Bed was perfect, which for myself is a firm bed. Check-in was easy and our room was promptly ready at 3pm. Fiona was our room attendant, she was amazing, not ...only was our room stocked with towels daily but she would stock our coffee each day with our requested amount for the next day. Fiona was pleasant, smiling constantly and when asked about ideas for places to visit she was helpful. Rooms are out dated but for the amount of time we spent in it I didn’t care. Valet was super simple never waited for more than a minute to pick up or drop off. Pool is in the shade during the hottest part of the day, and closed too early. The pool attendant was amazing with making sure people did not drop their towels and leave for the day. Which made it nice for others coming down to actually use the pool.