Overview
Azul Beach Resort Negril, by Karisma located on the world famous Seven Mile Beach of Negril, lines the west coast of the island. Featuring Karisma renowned Gourmet Inclusive® Experience, the hotel brings together spacious facilities with unlimited activities and services. The Azul Beach Resort Negril is a contemporary resort with a laid-back Caribbean feel designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun.
Check in
3:00 p.m.
Check out
12:00 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Concierge and vacation planner services
- Welcome glass of sparkling wine or locally inspired beverage
- International dialed calls
- All taxes
Rooms
- 1 king bed
- Ocean view
- 1 king bed
- Ocean view
- Maximum 2 adults
- Balcony
- Bathroom with shower only
- Lit make-up mirror
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Turndown service
- TV
- Balcony or terrace featuring circular daybeds with canopy
- Bathrooms with rain forest showerhead
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Upgraded amenities
- Beach Butler
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Turndown service
- TV
- Balcony or terrace featuring circular daybeds with canopy
- Bathrooms with rain forest showerhead
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Upgraded amenities
- Beach Butler
- Bali or Sunbed lounger
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Turndown service
- TV
- Balcony or terrace featuring circular daybeds with canopy
- Bathrooms with rain forest showerhead
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Maximum 2 adults
- No more than 2 guests in the room
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Turndown service
- TV
- Balcony or terrace featuring circular daybeds with canopy
- Bathrooms with rain forest showerhead
Amenities
Aerial
Aerial
Overview
Lobby
Lobby
Lobby
Pool
Beach
Exterior
Azulitos - kids club
Swim Up Bar
Swim Up Suites
Nesta Rasta Lounge
Nesta Rasta Lounge
Palms Restaurant World Cuisine
Di Romagna Restaurant
Exterior Restaurant Tower
Hua Hin Restaurant
Mahogany Restaurant
Indigo Bar
Seven Mile Bar
West End Gourmet
Spa
Fitness Center
Location
Reviews
TripAdvisor Traveler Rating
Think twice about going!
Cruiser60317652676 on Jul 17, 2024
Our experience at Azul Beach Resort Negril was extremely disappointing. My husband and I encountered several issues that made our stay unpleasant. First, we were refused service at the Ackee Jamaican restaurant despite having reservations. The staff member was very rude and unwelcoming, and we were sent to the buffet instead. About 45 minutes later, someone from our group was seated at the restaurant, and then they wanted to include us. When we questioned this, we were told they were accommodating a large party and could not seat us. Conveniently, the staff then claimed we did not have reservations. Our group of 30 was also told they couldn't accommodate us at the Jamaican restaurant, yet they seated another large group of about the same size. Housekeeping was another major issue. Our room was not serviced; dirty towels were left on the floor, toilet paper was not restocked, and we ran out. Despite notifying the front desk, housekeeping never showed up, and my husband had to walk around looking for someone to get us towels so we could shower. The resort also lacked basic supplies such as straws, juice, certain liquors, and some food items on the menu. While we understand that Hurricane Beryl may have caused supply issues, the customer service should not have suffered. Our concierge seemed only interested in selling us a timeshare opportunity. Food was subpar. The buffet didn't have a good selection of foods. We did enjoy the food at the Asian restaurant. We attempted to discuss our concerns with the front desk on two occasions. The first day, we were told the manager was in a meeting with the GM and would contact us when available, but we never heard back. The next day, we were told the manager had a family emergency and had to leave. Despite providing our email and WhatsApp information, we have yet to receive a response. Additional issues included: Someone in our group had to change rooms three times due to a malfunctioning air conditioner. Another couple had to change rooms because their toilet was not working, and maintenance was unable to fix it. The trip host's husband's earphones were stolen from his room but magically reappeared after reporting it to the front desk. We travel to Jamaica every year and this was by far our worse experience. We've stayed at Royalton Blue Waters, Jewel Grande, RIU Palace Jamaica, etc. Overall, I would never recommend Azul Beach Resort Negril to friends/family and would never return as a guest. The lack of customer service and numerous issues we faced made for a very disappointing vacation.
This hotel is not good anymore
OKAMAI1 (Kingston, Jamaica) on Jul 14, 2024
Couldn’t get a room till 5:30, needed to fix shower room , couldn’t reserve restaurant dinner for 2 nights stay( only buffet is available) , bell boy didn’t come for pick up luggage when we booked him day before . Food was not good ( no seafood at pool side lunch So needed to eat salad for 2 days at lunch )
Vacation Offers
-
Receive up to $750 USD in resort credits with a minimum 3-night stay at select all-inclusive Karisma Hotels & Resorts in Mexico and the Caribbean.
Riviera Maya, Montego Bay, Punta Cana
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