Overview
Get swept away to a tranquil South Seas retreat filled with exotic food and carefree fun. A sparkling lagoon-style pool surrounded by a white sand beach and swaying palms invites you to escape. Curl up in the comforts of a private oasis in your room or suite. Leave the rest of the world behind and unwind with all the exclusive theme park benefits of being a Universal Orlando hotel guest.
The hotels in Universal Orlando’s Signature Collection offer expansive, full-service amenities, including 24-hour room service, concierge service and valet service. Here guests will find exceptional dining, immersive theming, and an array of exclusive theme park benefits.
All guest at any Universal Orlando Resort on-site hotel can take advantage of the following:
Universal Orlando Resort On-Site Hotel Benefits:
Early Park Admission to the Wizarding Worlds and Volcano Bay 1 hour before the public
·The ability to charge in-park purchases to the hotel room key
Free package delivery to the hotel room for any items purchased in the theme parks
Free parking at the main CityWalk parking garage
Free Transportation to the theme parks and CityWalk
Pool-hopping privileges to use any hotel’s recreational facilities (excludes Endless Summer Resort)
Free Wi-Fi Internet in all hotel rooms and public areas (faster speeds available for a fee)
Free scheduled transportation to SeaWorld and Aquatica
Preferred tee time and complimentary transportation (for foursomes) to participating golf courses
Free admission to CityWalk clubs (excludes concerts and special events)
In addition, every guest staying at Portofino Bay, Hard Rock, or Royal Pacific receives the following benefits:
Free Universal Express Unlimited passes for both parks
Priority seating at select restaurants in the parks and CityWalk
All of these benefits are available from the moment you arrive until midnight on the day you check out. Even if your room won’t be ready until the afternoon, you can register at your hotel as early in the morning as you like, leaving your bags and retrieving your Express Passes (if eligible) in time for the Early Park Admission hour. Then linger at the resort after your checkout time, taking advantage of your pool privileges until late in the evening.
Check in
4 p.m.
Check out
11 a.m.
Rooms
1000
Inclusions
Rooms
Amenities
Location
Reviews
High price tag without the value; cleanliness issues
eltravelnotations on Dec 14, 2024
The disappointment is real, guys. Out of the different stays I had during this trip, I was looking forward to this one the most - I wanted to end with a relaxing stay in an upscale, peaceful setting. I found this hotel almost outrageously expensive in return for value received. Let's start with the positives! - The location to Universal is very nice and in my opinion the main selling point. It's a 10-minute walk to City Walk. You can also take a hotel boat there, but I think that takes longer than walking. - The person who checked me in was competent and thorough. The concierge we spoke with was also very professional. Thank you! The not-so-greats: - at $500 a pop, the rooms are a little dated. But for me, the worse part is they don't feel very clean. When I arrived, I found some food bit on my sheets and a dark, easily visible stain on one of the pillowcases. It made me uneasy and wonder if these have actually been washed...? See pics! - Maintenance/housekeeping needs work as evidenced by the above and the conditioner bottle that ran empty by Day 2 (wasn't checked or filled by staff). The bathroom sliding door handle was askew and very loose on its hinges - easy fix that indicates that not a lot of effort is put into the rooms. The little table by the window had dried food stuck to the surface. - I called a couple times prior to my stay because I had a question on my reservation. They seemed disinterested and gave me inconsistent/not really answers to my questions responses. As you probably know, the majority of people stay here because it offers early admission (note: during the time here, it was only applicable to IoA) and unlimited express passes to the Universal parks. This could be nice except the express passes can't be used on rides you really need it most, like Hagrid's Magical Creatures ride. Unfortunately if there's any delay in the ride at all (which is very common) it could be like us where the delay ate into our ENTIRE early admission hour and wasn't operating until 9AM (regular admission time). And from there it was STILL over an hour wait. By the time we got done waiting and off the ride, it was 10:15 AM. Early admission was 8AM. Anyway, the express pass is still why many stay here, which is likely why so little effort is put into the rooms despite the high price tag. I would not recommend staying here. It may be better to book elsewhere and determine the day of whether you'd like to buy express passes separately. Last minor point: I don't know why other reviews mentioned leis because we weren't offered any at check-in. I don't know if this is still a practice.
OK, but rooms starting to show their age
beeaed (Boston, Massachusetts) on Dec 13, 2024
Overall, the Loews Royal Pacific is an adequate hotel for a Universal trip. The rooms are clean and functional, and the value proposition (free express pass for all registered guests) is hard to beat. Two dings to the rating: 1. Rooms are not adequately soundproofed. We could hear loud screaming children on all sides (including, surprising, above and below). We are no strangers to Orlando hotels, but it was nonetheless surprising to us just how poorly the rooms were insulated from sound. 2. The rooms are starting to show their age. The furnishings are rather basic for a hotel at this price point, and you could be forgiven for walking into the room and thinking that this was a run-of-the-mill, $150/night three-star hotel. The location is great, and paired with more modern furnishings the hotel could be even better.
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