Hotel

Grand Hyatt Scottsdale Resort (formerly Hyatt Regency Scottsdale Resort and Spa)

Phoenix 4.0

Learn about all active advisories related to this hotel

Overview

Explore 27 acres of luxury in this desert oasis. Located in Scottsdale's booming north, the Grand Hyatt Scottsdale Resort  is fun for the entire family. With an on-site babysitting service that's top notch, enjoy a night out without the kids. The three-story waterslide and 2.5-acre water playground with sandy beach is a haven for all guests, while the Southwestern bistro features an open kitchen with stunning views of the McDowell Mountains. There is so much to offer.

Resort Fees: 40 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4 p.m.

Check out

12 p.m.

Rooms

493

Rooms

Standard Guest Room
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Standard Guest Room
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Safe
  • Turndown service
  • TV
  • Daily newspaper
  • Patio or balcony

Courtyard View
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
Courtyard View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Safe
  • Turndown service
  • TV
  • Daily newspaper
  • Patio or balcony

Amenities


Location

Address
7500 E Doubletree Ranch Road, Phoenix, Arizona, 85258, United States of America
28 km from PHX airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Billing Issues Experience

Buluo R on Dec 08, 2024

While the hotel itself offers nice amenities, I feel compelled to share a concerning experience regarding their billing practices. I booked and prepaid for my stay through American Express Travel. During mobile check-in, the app clearly showed an AMEX virtual card designated for room charges. I provided my personal credit card only for incidental charges and security deposit. Upon check-out, I discovered the hotel had erroneously charged my personal credit card for the full room rate, despite the stay being prepaid. When I called to resolve this, the initial response was disappointing. Management insisted the charges were correct and directed me to contact AMEX instead of investigating the issue. Only after I specifically pressed about whether they had received payment from the AMEX virtual card did the billing department acknowledge their mistake.

TripAdvisor users rated this property 5 out of 5

looking fwd to coming back

sarahQ84SA on Dec 05, 2024

Really enjoyed our Thanksgiving weekend get away! Beautiful hotel, many pools, felt hommey yet it was high end. Staff was really nice and wanted to help. Would definitely come back, We stayed on property the whole time and was really realxing!

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