TripAdvisor Traveler Rating

Resort was beautiful. Food was excellent. Really enjoyed our stay. We upgraded to take advantage of the Secrets resort amenities and it was totally worth it. The pools were relaxing and not overly crow...ded. The beach was well maintained and beautiful. We ventured off the resort a few times and did some souvenir shopping, we felt very safe. We look forward to coming back for another visit.

We cannot say enough positive things about our experience at Dreams Vallarta Bay. First, the staff are incredible. Noemi was our butler at the preferred club and she is absolutely amazing! We can't wait to... go back next year to see her and the rest of the team. We also want to recognize Ricardo at the preferred club, our housekeeper Yarely, Jair/Nirvana the management team at the preferred club, as well as Oliver/Oscar/Fernando/Francisco at the restaurants. Here are a few highlights I thought may be helpful to share: - We travelled with our 2 young children (under 5) and my parents (75+) and the hotel accommodated everyone's needs. My father needed to have medical care while away and our experience was INCREDIBLE. They have a doctor on staff who was exceptional. Came to follow up the next day as well. We usually only travel to Disney with my parents as they are worried about seeking medical attention - they feel very comfortable with their experience at Dreams Vallarta Bay and will return as a result of how they were treated. A huge win for our family. - They now heat the kids pool and it is such a welcoming temperature - this was new this past year and something our family appreciated. It is never fun when the kids want to keep swimming but have purple lips etc. The kids pool is a perfect temperature. - The food quality and offerings are excellent for an all inclusive family resort. We were really happy with the offerings and found they have been enhanced since our last stay. If a person is unhappy with the food overall, I would say they have very high standards which would be difficult for any all inclusive to meet. - The hotel is the perfect size - you won't spend your trip having to walk the resort. Every room has a breathtaking view. We totally understand why Dreams Vallarta Bay is one of the most in demand resorts in PV. I wish we could keep this secret to ourselves... but with such a fantastic team there we had to spend time recognizing how incredible they are. We are already looking forward to our stay next year.

Overall, the hotel is ok, near downtown. As members we had a few hiccups and they never did anything. We were promised a door banner and a cake for my daughter birthday, but they never put them up. The hot...el is lacking entertainment. during our week stay, they only had 2 shows. At 10:30pm everything was done and dead. I wish they had a foam party by the pool or more entertainment for kids and families.

Overall such a great experience. Definitely recommend. Food and drinks were fabulous. Staff was above and beyond in the preferred club! Ricardo was a gem and so helpful. Group check in was a bit tedious fo...r our group. For a group of 17 they should have had at least 4 people available to us to make the check in go faster. I did request more staff when I realized and they did send two more over so it was resolved quickly. Shout out to Carlos at the pool for being the best to our group and Christian for making sure out group was always taken care of!

Great service from Joel for our day pass and he was with the concierge ! The restaurant castaways was amazing with hector as our server. I got the Mahi mahi and it was so good. At the pool Alejandro was s...o great on top of everything. The service overall was amazing