Sheraton Buganvilias Resort & Convention Center
Puerto Vallarta 4.5
Overview
Only Steps away from the Pacific Ocean and the glorious Banderas Bay, this property offers captivating views of deep blue water and the surrounding Sierra Madre Mountain Range. 473 water front rooms and suites, 90 feet of beach front and two sparkling free form pools, both with swim-up bars, and one with an oversize Jacuzzi with waterfalls; 5 restaurants and 4 bars, Weddings in Puerto Vallarta, Spa, daily supervised activities for children at Sheratoons, fully equipped gym and spa plus four tennis courts on premise, will make your stay a memorable time.
Check in
3 p.m.
Check out
12 p.m.
Rooms
473
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Located on floors 1 to 2
- 1-6 tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Patio
- Pillow top mattress
- Smoke-free
- Renovated in: 2017
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Phone
- Rollaway bed (on request, $)
- TV
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Located on floors 3 to 4
- 1, 3, 4, 5, 6 tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Lanai
- Lit make-up mirror
- Pillow top mattress
- Smoke-free
- Renovated in: 2017
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Phone
- Rollaway bed (on request, $)
- TV
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Located on floors 3 to 4
- 2, 3, 4, 5 tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Connecting rooms available (subject to availability)
- Lanai
- Lit make-up mirror
- Pillow top mattress
- Smoke-free
- Renovated in: 2017
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Phone
- Rollaway bed (on request, $)
- TV
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Located on floors 5 to 7
- 1, 2, 3, 4, 5, 6 tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- No Balcony
- Bathroom with shower only
- Climate control
- Lit make-up mirror
- Pillow top mattress
- Smoke-free
- Renovated in: 2017
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Phone
- Rollaway bed (on request, $)
- TV
- 1 king bed, or 2 queen beds
- Mountain view or Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 queen beds
- Mountain view or Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Phone
- Rollaway bed (on request, $)
- TV
Located in the highest floors of the property, Sheraton Club offers the exclusivity and privacy you are looking for in a section designed for adults only.
- Personalized check in with welcome champagne.
- Butler service.
- Sheraton Club Lounge with;
- Morning - American breakfast from 7:00 am to 11:00 am
- Midday - juice, coffee, tea and snacks from 12:00 pm to 4:00 pm
- Afternoon - wine and a variety of cold and hot hors d'oeuvres from 5:00 pm to 8:00 pm
- Complimentary basic wireless internet in room and Club lounge.
- Private beach for Sheraton Club guests (reservations required).
- Complimentary access to Sheraton Fitness Centre 24 hours a day.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Playground
Sheratoon
Kids club
- Children ages: 0 to 12
- Mexican Fiesta every Thursday night (buffet, drinks, mariachi band, folkloric ballet, fireworks) - Included in the All Inclusive plan
Type | Amenities | |
---|---|---|
La Carreta Bar | Bar, Swim-up bar | Food options available |
La Palapa | Bar, Swim-up bar | |
Embarcadero Gastro-Bar | Bar, Music lounge, Sports bar | Dance floor, Food options available, Live music |
Lobby Bar | Bar, Lobby bar, Music lounge |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Internet
- In room wired available ($)
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
La Villita | À la carte, Buffet | International | Breakfast, Dinner, Lunch | Included only with all-inclusive plan, This restaurant provides both buffet and à la carte dining |
Gaviotas | À la carte | Gourmet, Mexican | Dinner | Adults only, Dress code, Included only with all-inclusive plan, Premium menu items ($), Reservations required, This venue may be closed or have reduced days of service during low season |
Al Fresco | À la carte | Italian | Dinner | Dress code, Included only with all-inclusive plan, Reservations required, This venue may be closed or have reduced days of service during low season |
Snack Bar | À la carte, Snack bar | American, Mexican, Pizzaria, Seafood | Snacks | Included only with all-inclusive plan |
Sea Side Grill | À la carte | Seafood | Snacks | Dress code, Included only with all-inclusive plan, Reservations required, This venue may be closed or have reduced days of service during low season |
Pizzeria Alfresco | À la carte | Pizzaria | Dinner, Lunch | |
Starbucks | Café | Coffee and Pastries | ($), Not included with all-inclusive plan |
- Rooms: 473
- Floors: 13
- Built in: 1980
- Renovated in: 2020
- Eco-friendly hotel
- Fitness centre: on site
- Fitness classes: on site ($)
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Yoga available ($)
- Beach front
- Public beach
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Outdoor pools: 2
Other sports
- Aerobics: on site
- Tennis courts: on site ($)
- Tour excursions: on site ($)
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
Pool
Pool
Gaviotas
Alfresco
La Villita
La Pergola
Embarcadero Terrace
Lobby Bar
Fitness centre
Kids Club
Kids Club
Spa
Sheraton Club Lounge
Sheraton Club Beach
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.5
-
Value 4.0
Everything is NO at the Sheraton Buganvilias Resort
Natalie R (Mililani) on Dec 14, 2024
We were so excited to have our first company retreat at the Sheraton Buganvilias Resort! We got the 10 room package with unlimited drinks and food! Boy were we wrong! One word that describes this trip is No! No, you can’t get a drink even though the pool bar closes at 6:00 pm and you ask for a drink at 5:45pm. No, you can’t pick whether you want soup or salad at the restaurant. You get delivered what was chosen for you by the hotel staff. No, you can’t order appetizers, the manager, Alejandro told us it is not his fault that we made a mistake with the reservation time, so you can’t order appetizers. No, you have to pay for your meals at the restaurant near the bar. No, we can’t find your reservation. No, we can give you late check out. No, you can’t order room service since you are ordering a lot of food for 3 people. So why get the unlimited food and drink package when you are told NO! I have stayed at many resorts all around the world and this is by far the worst customer service I ever experienced! The only saving grace was Alfredo, Marco, and Ruben at the buffet. I will give them a separate review!
Timeshare games :(
Sandy M on Dec 14, 2024
Beware RCI timeshare owners! I booked a 1 bedroom for 2 weeks. Had to arrive a day late but was given a newer suite for 6 people, beautiful suite, brand new - thought i would be here for both weeks but NO they tell me I have to move rooms even though i explained I have a toddler on MY OWN and made me wait 40 mins. just to find out if i could stay in the same suite all while he is crying and running around because we were made to wait!!! So then i have to pack all my food and luggage and then durprise have to go back to the front desk twuce because of items left behind ( which i was made again to get myself - no offer by them to go get it ). And then Im told if i do the ' presentation tomorrow lol ' ya right with a toddler I could get an upgrade. So they basically lie and say there's no one bedrooms with balconies available oh but if i do the presentation i can get one. And I have to call RCI to complain. Hello it's your hotel you could have let me stay where i was! So now my elderly parents have to sleep on the foam cement beds when they come and my sister has to book another hotel now because we can't all fit in the new room!!! Shameful way to treat someone on their own with a child! Not to mention the food in room service - pizza was awful and BLT at the pool just plain in edible - and Im not one to complain usually. I've never had to move rooms when booking a timeshare EVER. This hotel plays games. They don't care about making their guests happy. You've been warned! Plus the beach! Can't swim in it or enjoy it. Rocky weird sand and reef, rocks and sea urchins. You will be sorely disappointed if you are wanting a beach holiday!
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