Overview
This resort has hundreds of coconut trees, palms and tropical vegetation indigenous to the area. Enjoy the "Stay at One, Play at Three" option where guests can also use the facilities of the Grand Palladium Punta Cana and Grand Palladium Palace Resorts.
Check in
3 p.m.
Check out
12 p.m.
Rooms
673
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- All gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Sea or Garden View
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Sea or Garden View
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Smoke-free
- Located on second and third floors
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- Balcony or patio with table and chairs
- Complimentary room service from 11 am - 10:30 pm.
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Jetted tub
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- Balcony or patio with table and chairs
- Complimentary room service from 11 am - 10:30 pm.
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Living room
- Smoke-free
- Roof top outdoor jacuzzi
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- Balcony or patio with table and chairs
- Complimentary room service from 11 am - 10:30 pm.
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Smoke-free
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- Balcony or patio with table and chairs
- Complimentary room service from 11 am - 10:30 pm.
- 1 king bed
- No more than 4 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- Balcony or patio with table and chairs
- Complimentary room service from 11 am - 10:30 pm.
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- Balcony or patio with table and chairs
- Complimentary room service from 11 am - 10:30 pm.
Amenities
Sumptuori Restaurant
Pool
Exterior
La Adelita Restaurant
Pool
Bohio Restaurant
Sports Bar
Theatre Bar
Pool
La Parrilla Restaurant
Spa
Spa
Aerial
Basketball Courts
Swimup Bar
Location
Reviews
TripAdvisor Traveler Rating
First and last visit to Punta Cana
Boozybelle (Chicago, Illinois) on Nov 09, 2024
Our stay was not good and I would never return to this hotel. The only saving grace for this resort was the al la carte dinners and the nice beach, otherwise it would get 1 or 2 stars. Room Room 1848 rooftop terrace suite was awful with broken lights the entire week, despite numerous calls. While some mentioned a motion detector that caused the lights to turn off after a few hours, ours turned off after 1 minute of no movement. This means if you’re not waving your arms a few feet in front of the sensors, everything shuts off. Our lights went off while on the toilet, while showering, trying to to get ready, watching tv. It’s worst when you’re in the room alone and trying to use the bathroom. We had to make sure to have our phone for flashlight access at all times. At night the ac/fans went out so we were sweating all night. On day 5 they did at least fix it so that the ac didn’t shut off, but the lights continued to shut off all day. Food The buffet food at dinner the first night was awful to the point I was considering trying to checkout the following day to find a different resort. You do need to make reservations for the restaurants, but the app says nothing is available. I visited guest services the next morning and was able to get reservations for our group of 7 people for every night. Best $40 spent to tip the worker and make sure we had good dinners the rest of our stay. Trolleys The 3 resorts are walkable, maybe 10 minutes from one end to the other once you know which paths to take. However, if you have older people in your group requiring you to wait for the trolleys, expect to be waiting a while, especially if the trolleys are already full when they come around, which was most of the time. Tip the concierge a few bucks to order you a private cart. Worth the money to not have to wait, and our trip improved once we figured this out. Beach/pool The beach is great, they do a good job keeping it clean and we could always find chairs even late morning/afternoon. No beach service, you must walk to the bars. The pools do get busier, but did appear to have at least some open chairs throughout the day. While some people were saving chairs, I didn’t see it as bad as other resorts where chairs are gone before 7am. The pool water was pretty dirty the days we went on a Friday/Saturday, even early in the morning before people really started getting in for the day. Water was cloudy with a lot of bird poop floating around. Staff Most staff are good but some just don’t appear to care. We are used to visiting Cancun annually where the workers really appreciate your tips and bend over backwards to take care of you once they know you’re a tipper. Here the attitude is much different. Service is slow at the bars, but since most people are not tipping, you can’t blame the workers. That wouldn’t make me work any harder either. Dinners were very slow, but it looked like it was due to being short staffed more than anything. Our group left $15-20 tip every dinner, so perhaps tipping up front would have helped speed up service.
5 star experience
Flyer21622147927 on Nov 07, 2024
Was here for a fun girls week, but I’m a travel agent checking out properties. We visited many restaurants and this one was definitely noteworthy. What a wonderful experience. Santa Maria was beyond amazing!!!! Such a great experience! Food was fantastic, service was beyond. I highly recommend!
Vacation Offers
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Enjoy $600 in resort coupons with a minimum 5-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.
Cancun, Riviera Maya, Tulum, Punta Cana, Montego Bay, Puerto Vallarta
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