Overview
Hyatt Ziva Cap Cana is the newest all-inclusive resort for all ages in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Ziva Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities like sprawling infinity pools with swim-up bars, a water park with a lazy river and slides, unique restaurants and bars, a world-class fitness center and so much more.
Check in
3 p.m.
Check out
12 p.m.
Rooms
375
Inclusions
- Daily activities
- Round-trip airport transfers
- Adults have full access to dining options, bars and lounges at Hyatt Zilara Cap Cana
- All taxes
Rooms
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Resort view
- No more than 5 guests in the room
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Resort view
- Maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Furnished balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Rainfall showers
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Resort view
- No more than 5 guests in the room
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Resort view
- Maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Rainfall showers
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Ocean view
- No more than 5 guests in the room
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Rainfall showers
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Ocean view
- No more than 5 guests in the room
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Rainfall showers
Club Level Amenities
- Private check-in and check-out in an exclusive area
- Personalized concierge services
- Best views in the exclusive Club Level area
- Private access to Club Pool
- Premium-brand liquors
- Complimentary domestic and international calls
- Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
- 10% discount on spa and salon services
- Exclusive access to The Chinola restaurant for breakfast & lunch a la carte
- Late Check-out based on availability
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Pool view
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Pool view
- Maximum 4 adults
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Rainfall showers
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Rainfall showers
Club Level Amenities
- Private check-in and check-out in an exclusive area
- Personalized concierge services
- Best views in the exclusive Club Level area
- Private access to Club Pool
- Premium-brand liquors
- Complimentary domestic and international calls
- Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
- 10% discount on spa and salon services
- Exclusive access to The Chinola restaurant for breakfast & lunch a la carte
- Late Check-out based on availability
Amenities
Overview
Beach View
Beach
Beach Gazebo
Main Pool
Main Pool
Main Pool
Main Pool
Main Pool
Pool
Jetted Pool
Swim Up Bar
Splash Park
Waterpark
Restaurant
Restaurant
Restaurant
Restaurant
Bar
Kidz Club
Gym
The Chinola Restaurant
Coffee Republic
Navigator Grill
The Blind Butcher
The Blind Butcher
Location
Reviews
TripAdvisor Traveler Rating
Great family getaway
inad417 on Dec 20, 2024
We had an amazing vacation! The staff went above and beyond to make our stay exceptional. The food was delicious, with great cocktails for both kids and adults. The free coconuts were a fantastic touch! The ocean was stunning and added to the overall experience. This hotel exceeded our expectations, and we highly recommend it.
Paradise on earth
MimsAlt (London, United Kingdom) on Dec 20, 2024
This is the best all inclusive resort that I have been to in my history of travelling around the world to 5 star hotels and resorts. I came here with my partner. There is an adult side and a family side but even if you stay on the family side, it is not noisy at all and you can use the pool and beach on the adult side where you want. We chose not to upgrade to the CLUB level on arrival. We booked the resort view junior suite but were heavily pressurised by a male member of the reception staff to updraft to ocean view so we could have a 24 hour butler and sea view. Don't believe the hype. It is a waste of money as you have 24 hour room service and unless you are super pretentious or have more money than sense, the club lounges and pools are boring and quiet. People sitting in them looked bored and lonely. The fun happens by the poolside every day where you can either chill and graze on food from the nearby bbq or restaurants nearby. You can join in with aerobics, dancing, archery or other activities available or simply relax. We uses to start our day by the pool at around 11am then go to the beach at 4 - 6pm until sun set. The beach was the cleanest one that I have ever seen, with the softest white sand that you could imagine. You get waiter service by the beach. Tips are a big thing so always give at least a dollar or two. Perhaps five, if the service is outstanding. You have a wide range of restaurants to choose from, all of which are inclusive except for the blind butcher. We opted out of that as we didn't even manage to get through all the free restaurants in the ten days that we were there! We ordered room service breakfast every day which was very nice. All food in the hotel is above average and mainly good quality. We loved getting the fresh BBQ items served each day from 12-2pm by the pool. There is a BBQ on both the adult and family side. It is simply heavenly, The cleanliness is exceptional both on the resort and the beach. The staff can not do enough for you. Ochedia was our favourite pool side waitress. she was incredibly warm, kind hearted, friendly and helpful and was simply outstanding. She checked in regularly to ensure that we were ok. We used to sit in her serving section, wherever that was, each day, as we always wanted her to serve us. We loved the delicious sweet cocktail BAHAMA MAMA and were addicted to it throughout our stay! Manuel was the most fun and friendly events staff. His fun, positive energy was contagious and he always put a smile on our faces. He is a model staff member and really puts his heart into his job as did Ochedia. Amelia wasn't so helpful on the desk and was not at all like the other staff members there. I personally feel that she is not suited well there as she is unhelpful and unfriendly. ALL was utterly fabulous except for the PLAYA COLLECTION, avoid them like the plague. They reel you in with their fake smiles and cheesy sales gimmicks when alll they really want are your life savings in return for 'member benefits and discounts' as they put it. We were told that we would get a five hour late check out for free if we booked an appointment with them which was not true as we checked this after. We actually got a 6 hour free check out due to our flight time from the hotel anyway which was nothing to do with the above. So these people tell you the appointment will be one hour. It was in fact a two hour painful and frustrating sales pitch where various people popped in and out like a musical. They also give a well timed alcoholic shot before they deliver the eye watering costs involved. A bubbly lady called Disree was the sales mouth piece along with a guy who looked like security, then a dutch lady tried to close the deal and became aggressive and red when we declined to hand over £10,000 to become a GOLD MEMBER HAHA (did I look like I had STUPID written on my forehead? lol) We declined as we were in the middle of a property transaction back home and could not take on any new financial commitments until that was finalised. Anyway blah, blah, blah! They said that if we joined fo r10-25 years we could pay a large deposit and a monthly fee to get up to 20% discount on 4 weeks per year at the resort or any Hyatt or partner resorts. Erm NO THANKS, why would I limit myself to a hefty deposit and a regular monthly payment for 20% discount, a few free days here and there and £1,000 towards on one flight each year. So they essentially talk you to death to the point of exhaustion, that even they're sweating and look faint by the end of it - eek!. Bless them but it's not worth it, don't get involved unless you have money to throw away on poor ideas. I did not sign up to become a HYATT exclusive member where you pay a £10,000 deposit BUT I did independantly find a 5 star all inclusive holiday for £5,000 (reduced from £10k) for 14 nights in the Bahamas where no pre payment is needed and you can pay on arrival in December 2025! Anyway overall, this was the most wonderful resort, with scrumptious food, exceptionally clean and well maintained, very beautiful and modern with the most friendly and welcoming staff. All staff do this really heart warming gesture, where they touch their heart and bow their head when they see you. They really touched my heart. My partner and I didn't want to leave. We could have happily stayed for a month at least! Also please note that the Hyatt is a fantastic hotel chain and despite my criticism of the sales team, this is in no way a reflection of the most wonderful time that we had in this heavenly place!
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
