Overview
Serenade Punta Cana Beach & Spa resort is a luxurious hotel located beachfront and offers a range of privileged amenities and services.
This hotel does not allow Spring Breakers
Rooms
603
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 2 queen beds
- Garden view
- No more than 4 guests in the room
- 2 queen beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Garment steamer
- Terrace or Balcony
- 2 king beds, and 1 sofa bed, or 1 king bed, and 1 sofa bed
- Pool view
- No more than 6 guests in the room
- 2 king beds, and 1 sofa bed, or 1 king bed, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 6 guests in the room
- Ceiling fan
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Garment steamer
- Terrace or Balcony
- 1 king bed, and 1 sofa bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Garment steamer
- Terrace or Balcony
- 1 king bed, and 1 sofa bed
- No more than 2 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Garment steamer
- Terrace or Balcony
Preferred Club Services include:
Private check in/check out
Exclusive pool with jacuzzi/solarium area equipped with hammocks and beach umbrellas
Exclusive Gourmet Restaurant
VIP Beach area equipped with European, Balinese, Asian Balinese, hammocks and beach umbrellas
Personalized beach menu service with a selection of hot and cold appetizers
Amenities
Aerial View
Aerial
Lobby
Lobby
Front Desk
Aerial Pool
Allegra bar
Terraza
The Cut
The Win
Beach Club
Beach View
Exterior
Buffet
Buffet
Olivio restaurant
Itzen Restaurant
Kyoka Restaurant
Gourmet
Club Lounge
Club Lounge
Rooftop Pool - Preferred Club
Rooftop Pool bar - Preferred Club
Pool
Pool
Kid's waterpark
Kid's Club
Kid's pool
Spa - salon
Spa
Spa - massage
Gift Shop
Fitness Centre
Location
Reviews
TripAdvisor Traveler Rating
We had a great time!
lpenfold (Barrie, Canada) on Dec 14, 2024
I stayed at the adults only side of Serenade in October 2024 and returned to the family side in December 2024 with my 12 year old son. The adults side was so amazing and I wanted to try the family side. We had a swim out in room block 4 - directly across from the sports bar and close to the beach. The Good - the resort is close to the airport - only about 15-20 minutes. The shuttle will likely drop you first or second. - It feels safe there - at all times, even as a single mom travelling. - beds are really comfortable. - the beach is awesome and snorkeling was great. There is a small reef near the back seaweed barrier to watch all sorts of fish swimming - we even saw a baby sting-ray! - the water slides were never that busy and a lot of fun. - the food truck on the beach and sports bar were great and better quality food than anywhere else on the resort. - The staff who were ALWAYS great were the Security Guard Juan on the beach and Miguel from the food truck. The Not-So-Good - check in took 1.5 hours of waiting in the lobby as our room wasn't ready (check in is at 3pm and we arrived at 3:30pm) - frustrating and hot - the staff are hit and miss. Sometimes you feel as though you are welcome and sometimes you feel like they resent you. We tipped for every drink, housekeeping, mini bar, bell man, literally everyone all the time - but some staff made us feel unwelcome. - there are kids - EVERYWHERE - be prepared for screaming and crying and sloppiness throughout the resort. The resort is small and feels small when it is at full capacity like they were in December - the swim out room pool was quite dirty and needed to be cleaned more often - the beach vendors get exhausting - every single day at least 30 times a day you will get approached to buy excursions. - for a family resort - there is zero privacy in the rooms. The shower is see through into the rest of the room so we had to take turns waiting outside while the other person showered or got changed. I get that for a couples resort, but families needs more privacy. - the arcade was the most expensive arcade I have ever been to in my life - period. It was empty for that reason. - you can hear everything outside of your room - music from the beach, carts wheeling down the hallway, music from the pool, you can even hear full conversations of people walking around outside. There is no sleeping past 7am without earplugs and no way to sleep before 11pm either. SO LOUD. Overall - it was a great trip in spite of all of the little things that I noticed. It was only after I got home and reflected for purposes of this review and things I wish I had of known beforehand. I chose not to complain about it and we had a great time together.
Amazing serenade punta Cana
ahmed r on Dec 13, 2024
The Batman chocolate on resort is the best Batman in the world. He makes my brother smile all the time and he brings good vibes and energy to everyone. 10/10 person. The restaurant is amazing with really good food and amazing workers and it’s very clean resort. Serenade punta cana
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