The Fives Beach Hotel & Residences
Playa del Carmen 5.0
Overview
Indulge your senses in an All Senses Inclusive® experience and sink into serenity in our lavish deluxe rooms and 1-, 2 -or 3-bedroom suites or spectacular Penthouse Sky Suites. Relax on the white sand beach and sip a tequila infused cocktail from the beach bar. Renew body and spirit at Fives Spa, or lounge by our seven outdoor pools with your butler on hand. Savor global flavors at our gourmet and casual restaurants and bars.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
662
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
![Deluxe Room](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-deluxe-room.jpg)
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
![/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom-bed.jpg](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom.jpg)
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
![](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom-penthouse-bed.jpg)
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools.
![/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroom-2bed.jpeg](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroom-1bed.jpg)
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
![/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroomPH-1bed.jpg](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroomPH.jpg)
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floors of each building, with a private terrace of 1,141 sqft, equipped with a modern lounge area, half bathroom, dining room, pergola, grill ($), jacuzzi and lounge chairs.
![/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-3bedroom-livingroom.jpg](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-3bedroom.jpg)
- 3 king beds, and 1 sofa bed, or 2 king beds, 2 double beds, and 1 sofa bed, or 1 king bed, 4 double beds, and 1 sofa bed
- No more than 10 guests in the room
- 3 king beds, and 1 sofa bed, or 2 king beds, 2 double beds, and 1 sofa bed, or 1 king bed, 4 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 8 adults
- Maximum 8 children
- No more than 10 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
![](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom-swimup.jpg)
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
![](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom-swimup.jpg)
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
![/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom-1bed.jpg](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom.jpg)
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools.
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
![/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroom-2bed.jpg](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroom-1bed.jpg)
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floors of each building, with a private terrace of 1,141 sqft, equipped with a modern lounge area, half bathroom, dining room, pergola, grill ($), jacuzzi and lounge chairs.
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
![Deluxe Room Deluxe Room](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-deluxe-room.jpg)
![/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom-bed.jpg /content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom-bed.jpg](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom.jpg)
![](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom-penthouse-bed.jpg)
![/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroom-2bed.jpeg /content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroom-2bed.jpeg](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroom-1bed.jpg)
![/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroomPH-1bed.jpg /content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroomPH-1bed.jpg](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroomPH.jpg)
![/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-3bedroom-livingroom.jpg /content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-3bedroom-livingroom.jpg](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-3bedroom.jpg)
![](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom-swimup.jpg)
![](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom-swimup.jpg)
![/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom-1bed.jpg /content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom-1bed.jpg](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-1bedroom.jpg)
![/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroom-2bed.jpg /content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroom-2bed.jpg](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-2bedroom-1bed.jpg)
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Aluxitos Play House
Daily supervised activities program with an exclusive pool and playground area.
Closed between 5:00 p.m. to 7:00 p.m.
- Children ages: 6 to 17
Type | Amenities | |
---|---|---|
The Gin Bar | Bar, Lobby bar | |
Cantina 1910 | Bar | |
Zky Bar | Bar | |
Manglar Bar | Bar, Pool bar | |
Breeze Bar | Bar, Beach bar | |
Palmas | Bar, Swim-up bar | |
Lizards | Bar, Pool bar | Food options available |
Check-out time: 12:00 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Flavours | Buffet | International | Breakfast, Dinner | Dress code |
Mestizo | À la carte | Mexican | Breakfast, Dinner | Dress code, Reservations required |
La Brasserie | À la carte, Buffet | Contemporary Bistro Cuisine | Breakfast, Dinner, Lunch | Dress code, Adults only |
Oka | À la carte | Sushi Bar | Dinner | Dress code |
Koh Thai | À la carte | Wok Cuisine | Dinner | Dress code, Reservations required |
Oriola Beach Club Grill | À la carte | Seafood, Tapas | Dinner | Dress code |
Sea Olive | À la carte | Cuisine du Soleil | Dinner, Lunch | Dress code |
Arezzo | À la carte | Italian | Dinner | Dress code, Premium menu items ($), Reservations required |
Pisco Nikkei Cuisine & Raw Bar | Fusion of Japanese and Peruvian | Dinner | Adults only, Dress code, Reservations required | |
Natura Day Club and Grill | À la carte | Lounge, grill and bar | Lunch | Adults only, Dress code |
La Casa de Rosa | À la carte | Mexican | Dinner | ($), Dress code, Not included with all-inclusive plan, Reservations required |
Natural | Café | Coffee and smoothies | Snacks | |
La Taqueria | Snack bar | Tacos | Lunch | |
Breeze n' Burger | Snack bar | American, Local | Lunch |
- Rooms: 662
- Eco-friendly hotel
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Water circuit available ($)
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 5
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Beach club
- Scuba diving pool clinics
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Valet parking
- Wedding facilities available ($)
![Beach pier](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/01-cunfb4-infinity-beach-pier.jpg)
Beach pier
![Infinity pool](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/01-cunfb4-infinity-pool.jpg)
Infinity pool
![Plaza](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/02-cunfb4-plaza.jpg)
Plaza
![Lobby](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/03-cunfb4-lobby.jpg)
Lobby
![Flavours](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/04-cunfb4-flavours.jpg)
Flavours
![Arezzo](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/05-cunfb4-arezzo.jpg)
Arezzo
![La Brasserie](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/06-cunfb4-la-brasserie.jpg)
La Brasserie
![Natura Restaurant](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/07-cunfb4-natura-restaurant.jpg)
Natura Restaurant
![Koh Thai](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/08-cunfb4-koh-thai.jpg)
Koh Thai
![Picaso](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/09-cunfb4-picaso.jpg)
Picaso
![Oka](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/10-cunfb4-oka.jpg)
Oka
![Club 82](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/11-cunfb4-club-82-chefs-table.jpg)
Club 82
![Cantina](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/12-cunfb4-cantina.jpg)
Cantina
![Gin Bar](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/13-cunfb4-gin-bar.jpg)
Gin Bar
![Zky Bar](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/13-cunfb4-zky-bar.jpg)
Zky Bar
![Spa](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/14-cunfb4-spa.jpg)
Spa
![Spa](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/15-cunfb4-spa-2.jpg)
Spa
![Candlelight dinner](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/16-cunfb4-candlelight-dinner.jpg)
Candlelight dinner
![Wedding](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/17-cunfb4-wedding.jpg)
Wedding
Location
![Acceso Xcalacoco s/n. Fracc. El Limonar 1 Acceso Xcalacoco s/n. Fracc. El Limonar 1](/content/dam/westjet/images/hotels/cun/cunfb4-the-fives-beach/cunfb4-overview.jpg)
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
Unhappy
Culture07661242497 on Jul 13, 2024
We originally invested in this boutique hotel concept at it's birth. Location is spectacular, access to airport ideal, and the possibility of considering retirement options made this a realistic possibility. Service was at that time excellent. Unfortunately new alliances, poor management, cost containment, local competition from other all- inclusive hotels, has unfortunately created a scenario where service is poor, quality of cuisine has declined, and inexperienced lower staff workers are overwhelmed. At this time i cannot recommend the Fives Hotel as a vacation option. I have shared a constructive critique with hotel management and their "time-share-like" investment partners. Unfortunately it has been my experiences that changes only occur when opinions are realized online.
Amazing experience all around!!!!
Samantha A on Jul 12, 2024
I came to the Fives Beaches for my Bachelorette party with 6 of my friends. I had the most amazing experience and the best time ever. The food was delicious, the resort was gorgeous and the staff were absolutely amazing. We had amazing service from the moment we arrived to the moment we left. The bellhop was so helpful when we arrived and greeted us with champagne. Our room wasn’t ready because we arrived way before check in so we got our bathing suits on and spent the day at the pool. We met the bartender, William that day. He was AMAZING!!! William was so kind and his drinks were so delicious. We loved seeing William everyday and he greeted us with such a welcoming smile. He remembered all of our names by the first day we were there! On the second night we were by the beach and met Daniel! He was the most kind and helpful worker on the resort. Daniel spoke excellent English and was able to help us with any questions we had. Daniel is a very special person that has a kind heart and smile. Overall our experience was a 10 and I am so sad that our trip has come to an end. I will absolutely return to the Five Beaches!!!
Vacation Offers
-
Receive $555 USD in resort coupons with a minimum 4-night stay at select The Fives hotels in Cancun, Mexico.
Riviera Maya, Cancun
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