TripAdvisor Traveler Rating

I read many reviews and was mildly skeptical as to whether we had made the right choice for our vacation. As soon as we arrived and Ricardo checked us in, my fears started to wash away. The staff was wonde...rful, the food and drinks were delicious and there was lots of fun entertainment near the pool and in the evenings. By the time we left, we didn’t want to leave! The location is great too.

Not much to complain about, food is amazing everywhere here. Beach is a little rough, but there’s lots of beach in playa del Carmen. Currently poolside waiting on some sushi, this has been a great week so ...far. Biggest issue is chair claiming. Wake up early and get yours before someone else does. You cannot beat them, you must join. Otherwise, best all inclusive I’ve stated at. 5/5

The hotel is mediocre; the beach is nonexistent, and the pool is packed chair by chair. It is packed & so are the streets; it was a very unpleasant experience for us. We requested to check out early to fin...d a hotel more to our liking, & they had us sign a contract for a 4-day refund on a 7-day stay, & we only received half of the credit. Even though they claim to be working on it, we have not heard anything after a few months. The promised credit is something we no longer expect. It is important that you thoroughly inspect this hotel before making a reservation with no cancellation clause.

My husband and I along with another couple stayed the first week in March. This was seriously the best vacation we've had so far! We stayed at the Hilton last year and the Wyndham felt more lively and wort...h the money spent. The food was amazing and service was even better. We enjoyed the buffet at breakfast but not as much for dinner. The restaurants were all amazing. The sushi place was really good as well as pizza at the pool. The coffee shop was a plus every morning. Our balcony room was clean and spacious although I missed having a tub to soak in. Hot water was never an issue. The foam pool party was the highlight of our stay. We rented a cabana 2 days and they came with a bottle of premium alcohol. A short 5 minute walk down the beach for a nicer beach experience. The resort closes down early but the 5th avenue nightlife is right outside. The ferry to Cozumel, a lot of shopping, bars and even Walmart is all within a 20 minute walk. We recommend taking the ferry to Cozumel to go snorkeling. We're already planning our trip back.

Where to start! From the moment we arrived it felt like we were celebrities! Always making sure we had a drink in our hand, from making sure we had full bellies! This place was top notch! From the Bad ass... bottle service under the cabana's by the pool from the one and only's. Miguel, Angel and all the bartenders always having a smile on there face, making millions of drinks a day!!! ... to the homemade pizzas by the pool...that were 10/10 one bite- everyone knows the rules! The buffet & restaurants- thank you for all great meals- and putting up with either 14 hungover girls in the morning or 14 wild & crazy girls as the day went on; you made us feel right at home...The rooms were perfect, beds made ya sleep like an angel even though alcohol was in our system 24/7?? nobody heard no one snore! BUT most importantly the ones who made the trip extra extra special... was the Entertainment Team!!!!! DJ David and DJ Jhonatan kept the beat going! Oscar, David, José de aquagym, & Angy...From all the laughs, dance moves, shots, to Olympic races, foam party, to lap dances, pool volleyball, to the great shows, silent disco, & just crazy shenanigans that happened ...they do it all! Hospitality 10/10. We will cherish all the memories and moments with them & look back on all the crazy pictures and videos, we get sad at times because we're not there anymore, but we're lucky and blessed it happened, and know we will be back. It wasn't a goodbye- it was a see ya later! Hats off to the entire staff... from bottom to the top- wish we remembered all your names - promise next time!!! Thank you for your hospitality! It was worth every penny! VIVA MEXICO!!!!!!!