Overview
The JOIA Paraiso by Iberostar is the ultimate adults-only luxury resort with the Iberostar Grand Collection. Oceanfront resort offers exceptional service and impeccable attention to detail. You also receive exchange privileges with the other hotels in the Iberostar Playa Paraíso Golf & Spa Complex with access to 19 restaurants & 19 bars!
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- 1 king bed, or 2 double beds
- Garden view
- Maximum 2 adults
- Bathroom with tub and shower
- Concierge service
- Jetted tub
- Pillow menu
- Balcony/patio
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- Turndown service
- TV
- Hammock or swing
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Maximum 2 adults
- Balcony
- Bathroom with tub and shower
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- Turndown service
- TV
- Hammock or swing
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed
- Pool view
- 1 king bed
- Pool view
- Maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Concierge service
- Jetted tub
- Pillow menu
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- Turndown service
- TV
- Hammock or swing
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 2 double beds, or 1 king bed
- Ocean view
- 2 double beds, or 1 king bed
- Ocean view
- Maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Butler service
- Concierge service
- Jetted tub
- Personalized mini-bar menu
- Pillow menu
- Espresso machine
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- Turndown service
- TV
- Hammock or swing
Upper Grand Suites:
· Personalized pre-arrival contact to learn the guest’s preferences*
· Online check-in*
· Room selection through “My Room Online”
· Personalized welcome
· Special welcome drink
· Refreshing towel upon arrival
· Private check-in with a Hotel & Room orientation made by the butler
· Resort credits
· Customized Minibar
· Bottle of local wine/liquor
· 25% of discount on Star Prestige
· Butler courtesy call during stay
· 24 hour Guest Service
· Exclusive Grand Experience Team with butler service
· 24 hour Bellman service
· 24 hour Valet parking service
· Pool Grand Experience Team service
· Ironing service
· Resort guided tour by appointment (Butler)
· Butler courtesy call, day before checkout
· Butler support for any guest needs
· Personalized farewell of guests
· Baggage claim by bellman in room
· Complimentary late check out* *Subject to availability.
- 1 king bed, or 2 double beds
- Ocean view
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 2 adults
- Bathroom with tub and shower
- Butler service
- Concierge service
- Jetted tub
- Personalized mini-bar menu
- Pillow menu
- Espresso machine
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- Turndown service
- TV
- Hammock or swing
Upper Grand Suites:
· Personalized pre-arrival contact to learn the guest’s preferences*
· Online check-in*
· Room selection through “My Room Online”
· Personalized welcome
· Special welcome drink
· Refreshing towel upon arrival
· Private check-in with a Hotel & Room orientation made by the butler
· Resort credits
· Customized Minibar
· Bottle of local wine/liquor
· 25% of discount on Star Prestige
· Butler courtesy call during stay
· 24 hour Guest Service
· Exclusive Grand Experience Team with butler service
· 24 hour Bellman service
· 24 hour Valet parking service
· Pool Grand Experience Team service
· Ironing service
· Resort guided tour by appointment (Butler)
· Butler courtesy call, day before checkout
· Butler support for any guest needs
· Personalized farewell of guests
· Baggage claim by bellman in room
· Complimentary late check out* *Subject to availability.
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Pillow menu
- Private Pool
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- Turndown service
- TV
- Hammock or swing
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
Amenities
Beach
Main Pool
Pool
Pool
Pool at night
Fitness Centre
L'Atelier
Toni's
Botanical Gardens
Aerial
Location
Reviews
TripAdvisor Traveler Rating
Excellent
Robert S on Nov 16, 2024
Ate at the Mexican restaurant at Iberostar grand.Food was excellent great taste and presentation. Our waiter was Menchor he was great help us in every way he could . Would highly recommend. The desert was oh so very good.. very nice place everyone was very helpful
Couple trip
Katie T (Wilmette, Illinois) on Nov 15, 2024
The Iberostar Grand now Joia is fabulous. We have visited multiple times and will continue. Primarily because of the amenities, location and wonderful staff. The entire butler staff in the 7000 and 7100 buildings are beyond exceptional. They go above and beyond to make your stay enjoyable and fun. You want for nothing, there is never a worry. A big shout out to Gustavo, Tania, Manuel, Rueben, Benjamin, and of course Angel and Carolina. We love you all and can’t wait to come back!
Vacation Offers
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Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
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