All inclusive

Grand Palladium White Sand Resort & Spa

Riviera Maya 4.5

Learn about all active advisories related to this hotel

Overview

The Grand Palladium White Sand Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Built on a beachfront estate of over 1.220.000 m2, this Resort offers amazing views of the Caribbean Sea along an 800 meter long beach of fine, white sands.

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

264

Rooms

Junior Suite Garden View
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Suite Garden View
  • 1 king bed, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Romance Bungalow by the Lake
742 square feet
  • 1 king bed
  • No more than 2 guests in the room
Romance Bungalow by the Lake
742 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm
Additional details

Located beside the lake

Junior Suite Beachside
560 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • No more than 4 guests in the room
Junior Suite Beachside
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Amenities


Location

Address
Carretera Chetumal-Puerto Juárez, Km, 256-100,, Riviera Maya, Mexico
85 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Go to a different resort! Do not waste your money or your time.

nursemaryfisher on Dec 21, 2024

This was not the Christmas vacation we had paid for or hoped for! This resort is under MAJOR construction. No one told us this! Service, food and maintenance is below expectations. 6 rooms were booked for my family and all 6 had issues! We are not fancy people but we do have standards. Issues were reported.

TripAdvisor users rated this property 1 out of 5

Pick a different resort

Mary F on Dec 21, 2024

DO NOT GO! I wish I had someone that would have told us this before we booked our family vacation here. The main pool is under construction and there is boards and tarps up all over. The noise is overwhelming. We had 6 rooms booked and there were issues with every room. No double rooms. The rooms that had pullout sofas had no linens. The mini fridges were cool at best. The phones in most of the rooms did not work. The food at the resort was sub par. The colonial had the better of the buffets. The Italian restaurant was hot inside and noisy and flavorless. Trying to call guest services was horrible. Yes we reported all of this. They tried fixing some of the phones. They would occasionally fill the fridge. It was definitely not the Christmas trip we had hoped for. Spend your money elsewhere.

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Vacation Offers

  • Enjoy $600 in resort coupons with a minimum 5-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.

    Cancun, Riviera Maya, Tulum, Punta Cana, Montego Bay, Puerto Vallarta

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