Bay Gardens Beach Resort and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.7
  • Rooms 4.4
  • Service 4.5
  • Value 4.3

3415 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Perfection!!

Valnessy on Jul 05, 2025

A Beautiful beach resort located on a beautiful stretch of blue, calm water! Delicious restaurant and bar. Beautiful pool. Spacious rooms. Service was exceptional in every single category!! Just perfection...!!! Just book it!!! You'll love it!!

TripAdvisor users rated this property 4 out of 5

FANTASTIC!!!!!!!!

Daina L on Jun 28, 2025

We booked for my 4 year old daughter's birthday and had an awesome time. The check in and check out process was extremely smooth. The guy at the front (wish I remembered his name) was very nice and gave al...l the information we needed. Elsa the duty manager was attentive and friendly. She always checked if we were having a good time. The restaurant service was slow on the first night but we didn't mind as we were in no worry. The restaurant had a few persons worth a mention. Kenyan, Yanic and Curlis were amazing and efficient. Shout to Fran at the kids club who ensured the room was decorated and made sure my four year old had an amazing time. I love the fact that there is always something to do for kids and adults. Most nights have entertainment and the water park is a lovely addition. Will choose Bay Gardens every time for my family staycations!

TripAdvisor users rated this property 4 out of 5

It is not worth $5000

Tonnette A on Jun 26, 2025

The washer and dryer were not working, so I had to call maintenance every day to clean my room. There is better food outside of the resort that has more flavor. While I was on the beach, I was harassed whi...le trying to buy overpriced supplies, and the security guard watched without taking any action.

TripAdvisor users rated this property 5 out of 5

Anniversary celebration

marticiafleming56 (Springfield, Massachusetts) on Jun 15, 2025

Great resort, had a wonderful vacation. The made us feel very special! The staff at the beach resort was some of the most friendly people I have encountered

TripAdvisor users rated this property 4 out of 5

Great location

862lisar (Middlesbrough, United Kingdom) on Jun 15, 2025

This hotel was the best choice and would recommend. Very clean, staff friendly and helpful and we got upgraded to a beach front room this made our holiday it was definitely a WOW and would book this type o...f room its worth the extra. We had a few negative points :- no Jacuzzi working, pool was not clean on arrival but did get better by the end of our holiday but we used the beach more as this was beautiful and kept clean. Meals were repetitive and service took quite a while but was good quality food. We booked All Inclusive and glad we did as St Lucia is not cheap to eat out, the hotel do offer packages to eat at few other restaurants in the resort we would pay for this for the change and experience. Overall we would go back.

View All