The Westin Resort & Spa, Whistler reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

2826 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Lovely hotel in an amazing resort

Vicki H (Guildford, United Kingdom) on Jul 21, 2024

We had a wonderful stay at the Weston in Whistler. We stayed in a 2-bed suite. It was very comfortable and the rooms were very quiet. The location of the hotel is central - close to all the shops and restaurants. I also had a Swedish massage in the spa - it was so relaxing!

TripAdvisor users rated this property 3 out of 5

Great Location and Breakfast - Average Rooms

jktbased on Jul 14, 2024

Stayed for 8 nights in a suite and standard room, had to move the suite once due to the strong cannabis odour coming from the AC System, Location is great, right in the middle of everything, breakfast is great, especially when comparing to other North American hotels. Room furnished well but well used, it was comfy nothing to dislike other than the dope smell but given the cost of $800 could have been better. Nice staff very helpful.

TripAdvisor users rated this property 5 out of 5

Very centrally located, great hotel

Dinki22 (Keighley, United Kingdom) on Jul 12, 2024

We had a fabulous stay at the Westin, location is great, when we checked in we were upgraded to a 1 bedroom suite, with a balcony and amazing views of the mountains, the suite was huge and such a comfortable bed, fully equipped kitchen, coffee maker, we were really delighted with it. Used the pool, small but lovely outdoor area, also used gym, small but well equipped. Bar and bar food was good and great underground parking that we used for our first night - we used overnight parking at the convention centre on the other nights as it was much cheaper. Didn't have breakfast as there were so many other great options in Whistler, Lift Coffee right across from the hotel is amazing. I'd happily stay here again and recommend this hotel.

TripAdvisor users rated this property 4 out of 5

Great location for gondolas and central village

Dominic C (United Kingdom) on Jun 28, 2024

We rented a studio room Great room and facilities Bed comfortable and large Coffee making facilities and kitchenette Bathroom functional but clean. Not in the same league as the gorgeous bath at Nita lodge Though spa facilities were better than Nita Outside and inside large hot tubs, sauna, swimming pool (heated outside) and great steam rooms in the changing rooms Grey location right next to the Whistler gondolas for biking, walking or skiing and right next to bars and restaurants of the village Has fire in the room was nice and comfortable sofa. Parking underneath and the usual big cost of whistler (cad$35). Staff friendly and helpful No complimentary bike rental that you get at Nita Lodge in the creek but rental in the hotel shops area at the bottom of the east wing lifts was reasonable at c.$57 for four hours Downside was air conditioning even though tried to turn it off continued to be noisy all night (assume there is a central control) and the noise from the fridge was loud No chrome cast as with other hotels we stayed in

TripAdvisor users rated this property 1 out of 5

Do not stay here!

N C on Jun 24, 2024

So disappointed in our stay at the Westin in Whistler. I splurged for a nice hotel hoping we would sleep comfortably away from the noise of the party crowd on the weekend, so we could enjoy our daytime adventures. Instead we were kept awake until 2am by a barking dog left in a Westin room by its owner. It barked for hours and and hours, for 2 nights in a row. When this issues was brought up with management, they refused to provide any compensation as we didn’t have extra room charges they could come (because the restaurant preferred we charge to card rather than room) and I was told the value of the comp would only be $25, so they wouldn’t comp us a night despite my family whole family being miserable from lack of sleep which absolutely ruined 2 days of our 3 day trip. I’ve never experienced such horrible customer service and stay at a high end hotel. Do not recommend. Spend your money elsewhere!!

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