Hilton Cancun, an All-Inclusive Resort
Riviera Cancun 5.0
Overview
Hilton Cancun, an All Inclusive Resort is for those seekers and explorers. Nestled between Cancun and the quiet fishing village of Puerto Morelos, it's an all-inclusive resort that feels like a lost paradise, a secluded escape with the perfect blend of Mexican heritage and modern sophistication. In this inspiring, vibrant oasis along the Caribbean coast, it's possible to be endlessly entertained and infinitely relaxed.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
715
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms

- 1 king bed, or 2 queen beds
- Garden view or
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Garden view or
- Minimum 1 adult, maximum 3 adults
- Maximum 1 child
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV
- Balcony

- 1 king bed, or 2 queen beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV
- Balcony

- 1 king bed, or 2 queen beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV
- Balcony

- 1 king bed, or 2 queen beds
- Resort view
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Minimum 1 adult, maximum 3 adults
- Maximum 1 child
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV
- Balcony








Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Kids Club
Teens Club
- Children ages: 0 to 12
Type | Amenities | |
---|---|---|
Azulinda Lobby Bar | Bar, Lobby bar | |
Maxal Tequila | Bar, Pool bar | Food options available |
Mezcal bar | Bar, Pool bar | Food options available |
Azulinda Lobby Bar | ||
Type | Bar, Lobby bar | |
Amenities | ||
Maxal Tequila | ||
Type | Bar, Pool bar | |
Amenities | Food options available | |
Mezcal bar | ||
Type | Bar, Pool bar | |
Amenities | Food options available |
Check-out time: 12:00 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Vela | Buffet | International | Breakfast, Dinner, Lunch | |
Auma Grill | À la carte | Grill/steak house | Dinner | |
Maxal | À la carte | Mexican | Dinner | |
La Luce | À la carte | Mediterranean | Dinner | |
Sunan | À la carte | Asian | Dinner | |
La Churreria | Snack bar | Ice cream and Churro shop | Snacks | |
Azulinda Lobby Bar | Café | Light bites | Breakfast, Dinner, Lunch | |
Vela | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Auma Grill | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner | |||
Additional Information | ||||
Maxal | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | ||||
La Luce | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mediterranean | |||
Open for | Dinner | |||
Additional Information | ||||
Sunan | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | ||||
La Churreria | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | Ice cream and Churro shop | |||
Open for | Snacks | |||
Additional Information | ||||
Azulinda Lobby Bar | ||||
Type of restaurant | Café | |||
Type of cuisine | Light bites | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information |
- Rooms: 715
- Built in: 2021
- Smoke-free options
- Fitness centre
- Salon available ($)
- Spa available ($)
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Outdoor pools: 2
Other activities
- Daily activities
- Nightly entertainment
- 24 hour front desk
- Business centre
- Concierge
- Meeting facilities
- Parking
- Wedding facilities

Pool

Pool

Pool

Auma

Azulinda

La Churreria

La Luce

Sunan

Maxal

Maxal

Azulinda Market

Vela

Exterior
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.6
-
Location 4.4
-
Rooms 4.6
-
Service 4.6
-
Value 4.5
Great experience!
Veronica S on May 10, 2025
Hilton Cancun offered the best first time experience at this location. I was somewhat worried about how far everything seemed to be from this location, however, my partner and I planned to just have a rela...xing two days before head back home after being in Playa de Carmen (which was another fantastic Hilton property). Not only were the amenities everything you needed but the staff made it just as special. I would love to give a big shout out to both bartenders Miguel and Edgar! They made our experience there feel more welcoming and special. Both hard working and humble individuals. The drink were phenomenal never to much of something or less but just right. Late night service food was top notch as well as the pool side service, this is something Hilton Cancun had the upper hand on Playa de Carmen. I wish I caught the poolside service staff’s name, I believe it was Andres but either way all pool attendants were tentative to guest. Sad we weren’t able to try Le Luce as they had to unexpectedly close due to technical issues, however, the Boho night was not disappointing! Loved the outside seating. The weather was just perfect and the view was nothing less than beautiful. Loved the evening activities filled with artisan vendors, entertainers and dancing. I feel with how well this place ran it made for all guest to be such great mood and made for easy and fun conversation amongst us all. Definitely met a lot of lovely individuals that were also there for some fun and relaxation. Will be returning and hope that is in the near future.
Exceptional Service at Hilton Cancun!
Justin S on May 09, 2025
My wife and I visited Hilton Cancun All-Inclusive Resort for a business trip and had a wonderful experience, thanks in large part to the outstanding service. Our server, Naidelin, went above and beyond—she... was warm, attentive, and made us feel like part of the family. Her hospitality truly stood out and made our stay that much more enjoyable. Highly recommend this resort, especially if you’re lucky enough to be taken care of by Naidelin!
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