TripAdvisor Traveler Rating

This is a great hotel with amazing staff in every area! They make you feel like family and keep you entertained all day with fun activities that never seem to end. Chelo keeps it all running smoothly with humour and friendliness; Zania (the only Canadian), is everywhere all the time with her boundless energy, engaging guests of all ages and interests (in English and French, a little Spanish too!) so we don’t miss out on any of the fun and so we have a friend to talk to - very sweet girl!; Capuccino keeps the water sports lively and will take you out sailing, teach you and make sure you have fun; Nordy makes great tasting, pretty coffee; Elizabeth has all your drink needs covered and makes a great blue lagoon and sex on the beach; Eduardo will always take care of you in the restaurant with a smile; Black Panther keeps everyone safe on the beach, especially when it’s crowded with kite surfers; Coyote and Sombra will get you dancing at night and the entire animacion team will keep you entertained with their lively night shows. They really give it and Lava Girl is so much fun to watch! Make sure you don’t miss Alice, Temptation and Zania on the hoop, silks and trapeze too. They are beautiful to watch. So many great things to say about this hotel and the people who work there! They made our vacation!!!

Great place to be with family and friends my kids love it my sister had some much fun in the beach the pool was awesome food was so good the staff are so happy fun awesome the night club beautiful and wonderful I give it 5 stars I would be coming back soon

Visited this hotel in May 2024. Upon arriving to this hotel, it did seem a little bit dated, but we were quite pleased with the fact that we were upgraded to an ocean view room. It is a smaller hotel That is about 40 minutes outside of the City of Puerto Plata. There isn’t much to do in the area besides a few restaurants down the beach. The beaches, beautiful, but you cannot always swim in it as it is a beach known for kite surfing. Quite interesting to watch indeed. Our room was adequate and upon asking for extra towels and water every day we were accommodated. The power did go out twice during our stay but only for a brief.. We also have brown toilet water a couple of days in our stay. Food: breakfast was breakfast and we got by with an omelet or pancakes every day. Lunch and dinner we were not very impressed with us. I do want to state that I travel to resorts quite often and I do not expect North American cuisine and I am not picky. But the luncheon dinner buffet at this hotel does require some work. Not very many options, what is there is repetitive and just seems like it was thrown together. What did save us? Is the snack bar Which provided mediocre burger and fries. We ended up booking restaurants every night for dinner and those were reasonably good for a resort. I would definitely recommend having another bar as the lineup at the bar outside was always long and sometimes there was only one person working. And I travelled in low season so I can’t imagine what it’s like during high season. Service/entertainment: this was the best part of our trip. Everyone here worked really hard at both cleaning, serving, and the entertainment team was outstanding. They worked super hard. The trip was nice, but not sure I would stay at this resort again. I did stay many years ago at the one in Playa, Del Carmen and that seemed a little better. But I have not been there in a while so I cannot comment.

Our recent trip to the DR at Viva Tangerine was a blast! The beach and water were beautiful. It was so nice to be able to walk the beach in both directions for quite a way. Watching the kite surfers was entertaining! All of the staff were very friendly and helpful, especially Alice who teaches yoga/stretch and is an amazing trapeze artist; Chelo who leads the entertainment, always with a smile; Elcris at the reservation table who booked our dinners each evening; Anibal with excellent service in the restaurants; Diosmary a spicy hostess for the restaurants; Blondie at the towel center...everyone had a smile! The 9am NRG2GO yoga was a fun group, and I was thankful to be apart. Meeting new people from all over the world expands one's horizons!

Viva!! I went with my grandma and my mother. Nice Hotel, the food is delicious and they offer different options all days. The pool is perfect to take the sun, tanning or just relax with your family or friends. Good variety of drinks. The staff is amazing, all the guys at the front desk, the restaurant, the room service, the bar and the pool activities group made our time unforgettable and perfect. I would like to thank Cami, Ludmila, Zania, Yunior, Chelo, Alice, Piry, Sombra, Coyote, Mar, Winnie, Black Lion, Chalaca and Calamardo. You are amazing guys! I enjoyed all your activities and you always tried to make people have fun. Viva!! (Uhh, Uhh!) ???? I will be back soon! Thank you.