Hyatt Ziva Puerto Vallarta reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

14641 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

The pretty average resort.

Aillac T on Jul 20, 2024

Me and my family of 5 stayed for 4 nights & 5 days at this beautiful resort. We are also globalists so we have stayed in the Hyatt Ziva Punta Cana and Hyatt Ziva Cancún. The food here was pretty good, and they staff were extremely friendly, the rooms were also very modern and nice. We stayed in the Club Oceanfront Hot Tub Double. The one thing we didn’t like was the pools. There were 3 main pools. One was pretty big, but it was Shallow, and my kids love flipping and diving, so this was a huge disappointment to them. The second one was apart of the main pool and was adults only. They had people twerking on top of the pool for kids to see. My kids were old enough not to be bothered by it, but if that is something that concerns you, here is your warning. The last pool our favorite. It was big, and pretty deep. The only problem was it was shaded and secluded, so it was hard to get service. The hot tub at this pool was also not well kept, and had all kinds of leaves and things inside. So pools could be better. The drinks are average, nothing special. As club members, we got higher shelf drinks, which was nice, but they were still just average. I do recommend taking some kind of excursion into the city though. It is so amazingly beautiful, and the food is 10x better than anything you would get at the resort.

TripAdvisor users rated this property 5 out of 5

Kayak tour

Luke S on Jul 19, 2024

Staff is all very friendly! Especially enjoyed the kayak tour with Kevin! The pool waiters and waitresses were all great. Food was good, particularly the Italian restaurant… I would highly recommend the Ossobuco. Rooms were clean. Had one issue where there was a leak from upstairs, but they responded very quickly to resolve it and clean it up.

TripAdvisor users rated this property 5 out of 5

Fun family trip

DavidZ267 (Holly Springs, North Carolina) on Jul 19, 2024

We are celebrating our 50th anniversary and decided to bring our adult children and family. An all-inclusive is perfect for this. We are here in their low season so it was not crowded the weather is akin to the midatllantic, so hot humid. We did not have any rained out days and did enjoy one night there was a thunder storm at blaze restaurant. Pros of the resort clean friendly many activities by the pool and the kids club to entertain a 4 and 9 year old. My wife loved the aqua aerobics. Many pools and considering the slow pace not crowded. We did an included kayak tour shout out to kevin our guide who was enthusiastic we took our two grandkids and it was memorable. The usual bs with towels on seats not being used. Food and booze were plentiful restaurants were a bit uneven none were bad. Best 2 restaurants were melanzine italian about to Isreal our server. Blaze the steak restaurant had a great ambiance the food was okay IMHO not great. If you have been to an all-inclusive you know what I mean if not the food is good to very good but not comparable to a restaurant. All in all I would recommend it

TripAdvisor users rated this property 5 out of 5

Wonderful experience

Veronica E on Jul 18, 2024

Our stay at Hyatt ZIVA PV was amazing. My family and I stayed for 5 days, 6 nights and each day was wonderful. The staff is attentive and friendly. We were blown away by the entertainment and the stunning views. One of my favorite parts of the trip was kayaking over to a neighboring beach that had its own personal charm. Kevin was such a great guide during that experience and was very friendly and personable.

TripAdvisor users rated this property 5 out of 5

Great all inclusive with a fantastic beach

SipJ1 on Jul 18, 2024

Stayed 10 days. Loved every one of those days. The beach is fantastic and very well groomed and kept by the staff. The cabana service is worth it if you want to splurge. The pools are clean and relaxing. The dining is pretty good for an all inclusive. We didn't care about other entertainment as all we wanted to eat, drink, and relax and we got to do plenty of that. Can't go wrong with Hyatt Ziva if you are looking for a real all-inclusive experience.

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