Hilton Playa del Carmen, an All-inclusive Resort
Playa del Carmen 5.0
Overview
Welcome to the all-new Hilton Playa del Carmen—an all-inclusive, adults-only escape from the ordinary, where you’ll delight in privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort features sweeping ocean views, palm-lined and white-sand beaches. They take pride in delivering life-long memories in a relaxing experience designed to meet your every need. Finally, a stress-free all-inclusive experience worthy of the legendary Hilton standards.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
524
Inclusions
- Daily activities
- Round-trip airport transfers
- Fully equipped Life Fitness® Center & Stott Pilates®, spinning, aerobics and yoga sessions
- Personalized check-in/check-out with welcome and departure refreshing cocktail and cold towel service
- Canopied shade beds & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels
- Exclusive Beach Cabanas upon availability
- Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
- Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food preparation and an international buffet, including natural, low calorie, vegetarian and delicatessen-style menu choices
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Balcony
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Lit make-up mirror
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
- Black out drapes
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- Pillow top mattress
- Includes all the features of the Junior Suites plus better location with partial ocean views of the turquoise Caribbean
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Pillow top mattress
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
La Mejorada | Bar, Lobby bar | |
Trade Winds Pool & Swim-up Bar | Bar, Swim-up bar | |
Pelicanos Beach Bar | Bar, Beach bar | |
La Tequileria | Bar | |
24 Hour Lounge | Bar, Sports bar | |
La Mejorada | ||
Type | Bar, Lobby bar | |
Amenities | ||
Trade Winds Pool & Swim-up Bar | ||
Type | Bar, Swim-up bar | |
Amenities | ||
Pelicanos Beach Bar | ||
Type | Bar, Beach bar | |
Amenities | ||
La Tequileria | ||
Type | Bar | |
Amenities | ||
24 Hour Lounge | ||
Type | Bar, Sports bar | |
Amenities |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Kalamata | À la carte, Buffet | Mediterranean | Dinner | This restaurant provides both buffet and à la carte dining |
Rincon Mexicano | À la carte | Mexican | Dinner, Lunch | |
Spice | Buffet | International | Breakfast, Lunch | |
Asiana | À la carte | Asian | Dinner | |
Pelicanos | À la carte | Caribbean | Dinner, Lunch | |
Maria Petrona | À la carte | French, Mexican | Dinner | |
Barefoot | Snack bar | International, Healthy snacks | Breakfast, Lunch, Snacks | |
Aromas | Café | Coffee and Pastries, Late night snacks | Breakfast, Snacks | |
Chef’s Plate | À la carte | International | Dinner | Not included with all-inclusive plan, Reservations required |
Kalamata | ||||
Type of restaurant | À la carte, Buffet | |||
Type of cuisine | Mediterranean | |||
Open for | Dinner | |||
Additional Information | This restaurant provides both buffet and à la carte dining | |||
Rincon Mexicano | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
Spice | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Lunch | |||
Additional Information | ||||
Asiana | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | ||||
Pelicanos | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Caribbean | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
Maria Petrona | ||||
Type of restaurant | À la carte | |||
Type of cuisine | French, Mexican | |||
Open for | Dinner | |||
Additional Information | ||||
Barefoot | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | International, Healthy snacks | |||
Open for | Breakfast, Lunch, Snacks | |||
Additional Information | ||||
Aromas | ||||
Type of restaurant | Café | |||
Type of cuisine | Coffee and Pastries, Late night snacks | |||
Open for | Breakfast, Snacks | |||
Additional Information | ||||
Chef’s Plate | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner | |||
Additional Information | Not included with all-inclusive plan, Reservations required |
- Rooms: 524
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Temazcal ceremony available ($)
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Outdoor pools: 2
- Cabanas available ($)
Water sports
- Watersports centre: on site ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- Tranquility pool
- Baggage check
- Business centre
- Concierge
- Dry cleaning available ($)
- Giftshop
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Wedding facilities available ($)
Entrance
Lobby
Lobby
Reception
Aerial View
Aerial View
Exterior garden
Swim-out suites
Swim-up bar
Pool
Pool
Pool
Trade Winds bar
La Mejorada Bar
Kalamata Restaurant
Asiana Restaurant
Aromas
Rincon Restaurant
Pelicanos Restaurant
Chef's Plate
Fitness Center
Spa
Spa
Weddings
Weddings
Meeting Space
Meeting Space
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 5.0
-
Location 5.0
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Amazing Resort! The Staff Make the Experience!
Getaway04237247752 on Jan 25, 2025
Overall: 1. Everything was awesome, from the new year’s eve party, to trying all the food, and shows, to the quick beach access, and looks of the resort. All of the employees were kind, respectful, and hel...pful. 2. Room was always clean! only thing that went wrong was our detachable shower head didn’t work but we didn’t care (we brought it up as we were checking out and they instantly sent someone to come fix it but our DND sign was still on). Entertainment Team: 1. The below three people were awesome! They remembered us and were the best, most fun, and silliest dancers! XD a) Ulysses: The absolute best at everything, goofiness, hosting, chatting, hilarious jokes, dancing (ran over to us in the middle of the foam party to say goodbye and gave shoutouts) b) Manny: MC hype man and started a conga line with us at the new years party, Aqua Fitness king, arts and crafts, and crazy penguin was hilarious c) Deborah: Foam Party Dancing Queen and conversationalist Tips: 1. We were glad we made dinner reservations and got to try all the restaurants 2. Learning about the excursions options with MTS was easy and we enjoyed Tulum and Cenote 3. Make activity reservations ahead of time cause they get booked quick! 4. USD to pesos exchange in the lobby was easy so we could shop on the exciting 5th street next door.
Average, not 5 star! We would not return.
jenjarvis13 (Chatham, Illinois) on Jan 25, 2025
Hilton PDC was nice, but not our favorite of the resorts we have been to. The first night we were booked in an oceanfront room, but before seeing the ocean we had a view of 6 workers with power tools right... in front of our balcony. We couldn’t even sit outside or open our curtains because the workers we right there… plus the noise of the equipment… We immediately went to the front desk and they said they didn’t have anything else available until the next day. So, Friday we had to be out of our room by 12 and did not have a new room until 3. The new room was great, no complaints… it was oceanfront so we were happy. Just disappointed that we paid the first night the premium price, but we were inconvenienced with the move, etc. the hotel offered nothing as far as compensation at all. The positives… -close to 5th Ave -entertainment every night in the lobby (the silent disco was fun!) - foam party in the pool -the view from our balcony The negatives… -You really can’t see the ocean from any of the pools -the food (we are used to the food in Mexico not being great…but I think this one was the worst) -the beach was so small and was so rocky in the water that we couldn’t swim in the water in front of the hotel. We would definitely not return to this resort.
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