All inclusive

Hilton Playa del Carmen, an All-inclusive Resort

Playa del Carmen 5.0

Overview

Welcome to the all-new Hilton Playa del Carmen—an all-inclusive, adults-only escape from the ordinary, where you’ll delight in privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort features sweeping ocean views, palm-lined and white-sand beaches. They take pride in delivering life-long memories in a relaxing experience designed to meet your every need. Finally, a stress-free all-inclusive experience worthy of the legendary Hilton standards.

 

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

524

Rooms

Junior Suite
653 square feet
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
  • Balcony
Junior Suite
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Garden View
653 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Junior Suite Garden View
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Pool View
653 square feet
  • 1 king bed, or 2 queen beds
  • Pool view
  • No more than 4 guests in the room
Junior Suite Pool View
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Ocean View
653 square feet
  • 1 king bed, or 2 queen beds
  • Partial ocean view
  • No more than 4 guests in the room
Junior Suite Ocean View
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Swim Up
653 square feet
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
  • Pillow top mattress
Junior Suite Swim Up
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Ocean Front
653 square feet
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Junior Suite Ocean Front
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Amenities


Location

Address
Av. Constituyentes 2, Centro, Gonzalo Guerrero, Playa del Carmen, Quintana Roo, 77710, Mexico
55 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Amazing Resort! The Staff Make the Experience!

Getaway04237247752 on Jan 25, 2025

Overall: 1. Everything was awesome, from the new year’s eve party, to trying all the food, and shows, to the quick beach access, and looks of the resort. All of the employees were kind, respectful, and hel...pful. 2. Room was always clean! only thing that went wrong was our detachable shower head didn’t work but we didn’t care (we brought it up as we were checking out and they instantly sent someone to come fix it but our DND sign was still on). Entertainment Team: 1. The below three people were awesome! They remembered us and were the best, most fun, and silliest dancers! XD a) Ulysses: The absolute best at everything, goofiness, hosting, chatting, hilarious jokes, dancing (ran over to us in the middle of the foam party to say goodbye and gave shoutouts) b) Manny: MC hype man and started a conga line with us at the new years party, Aqua Fitness king, arts and crafts, and crazy penguin was hilarious c) Deborah: Foam Party Dancing Queen and conversationalist Tips: 1. We were glad we made dinner reservations and got to try all the restaurants 2. Learning about the excursions options with MTS was easy and we enjoyed Tulum and Cenote 3. Make activity reservations ahead of time cause they get booked quick! 4. USD to pesos exchange in the lobby was easy so we could shop on the exciting 5th street next door.

TripAdvisor users rated this property 3 out of 5

Average, not 5 star! We would not return.

jenjarvis13 (Chatham, Illinois) on Jan 25, 2025

Hilton PDC was nice, but not our favorite of the resorts we have been to. The first night we were booked in an oceanfront room, but before seeing the ocean we had a view of 6 workers with power tools right... in front of our balcony. We couldn’t even sit outside or open our curtains because the workers we right there… plus the noise of the equipment… We immediately went to the front desk and they said they didn’t have anything else available until the next day. So, Friday we had to be out of our room by 12 and did not have a new room until 3. The new room was great, no complaints… it was oceanfront so we were happy. Just disappointed that we paid the first night the premium price, but we were inconvenienced with the move, etc. the hotel offered nothing as far as compensation at all. The positives… -close to 5th Ave -entertainment every night in the lobby (the silent disco was fun!) - foam party in the pool -the view from our balcony The negatives… -You really can’t see the ocean from any of the pools -the food (we are used to the food in Mexico not being great…but I think this one was the worst) -the beach was so small and was so rocky in the water that we couldn’t swim in the water in front of the hotel. We would definitely not return to this resort.

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