Hilton Playa del Carmen, an All-inclusive Resort
Playa del Carmen 5.0
Overview
Welcome to the all-new Hilton Playa del Carmen—an all-inclusive, adults-only escape from the ordinary, where you’ll delight in privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort features sweeping ocean views, palm-lined and white-sand beaches. They take pride in delivering life-long memories in a relaxing experience designed to meet your every need. Finally, a stress-free all-inclusive experience worthy of the legendary Hilton standards.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
524
Inclusions
- Daily activities
- Round-trip airport transfers
- Fully equipped Life Fitness® Center & Stott Pilates®, spinning, aerobics and yoga sessions
- Personalized check-in/check-out with welcome and departure refreshing cocktail and cold towel service
- Canopied shade beds & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels
- Exclusive Beach Cabanas upon availability
- Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
- Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food preparation and an international buffet, including natural, low calorie, vegetarian and delicatessen-style menu choices
- All taxes
Rooms

- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Balcony
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Lit make-up mirror
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
- Black out drapes
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- Pillow top mattress
- Includes all the features of the Junior Suites plus better location with partial ocean views of the turquoise Caribbean
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Pillow top mattress
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV

- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV












Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
La Mejorada | Bar, Lobby bar | |
Trade Winds Pool & Swim-up Bar | Bar, Swim-up bar | |
Pelicanos Beach Bar | Bar, Beach bar | |
La Tequileria | Bar | |
24 Hour Lounge | Bar, Sports bar | |
La Mejorada | ||
Type | Bar, Lobby bar | |
Amenities | ||
Trade Winds Pool & Swim-up Bar | ||
Type | Bar, Swim-up bar | |
Amenities | ||
Pelicanos Beach Bar | ||
Type | Bar, Beach bar | |
Amenities | ||
La Tequileria | ||
Type | Bar | |
Amenities | ||
24 Hour Lounge | ||
Type | Bar, Sports bar | |
Amenities |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Kalamata | À la carte, Buffet | Mediterranean | Dinner | This restaurant provides both buffet and à la carte dining |
Rincon Mexicano | À la carte | Mexican | Dinner, Lunch | |
Spice | Buffet | International | Breakfast, Lunch | |
Asiana | À la carte | Asian | Dinner | |
Pelicanos | À la carte | Caribbean | Dinner, Lunch | |
Maria Petrona | À la carte | French, Mexican | Dinner | |
Barefoot | Snack bar | International, Healthy snacks | Breakfast, Lunch, Snacks | |
Aromas | Café | Coffee and Pastries, Late night snacks | Breakfast, Snacks | |
Chef’s Plate | À la carte | International | Dinner | Not included with all-inclusive plan, Reservations required |
Kalamata | ||||
Type of restaurant | À la carte, Buffet | |||
Type of cuisine | Mediterranean | |||
Open for | Dinner | |||
Additional Information | This restaurant provides both buffet and à la carte dining | |||
Rincon Mexicano | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
Spice | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Lunch | |||
Additional Information | ||||
Asiana | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | ||||
Pelicanos | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Caribbean | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
Maria Petrona | ||||
Type of restaurant | À la carte | |||
Type of cuisine | French, Mexican | |||
Open for | Dinner | |||
Additional Information | ||||
Barefoot | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | International, Healthy snacks | |||
Open for | Breakfast, Lunch, Snacks | |||
Additional Information | ||||
Aromas | ||||
Type of restaurant | Café | |||
Type of cuisine | Coffee and Pastries, Late night snacks | |||
Open for | Breakfast, Snacks | |||
Additional Information | ||||
Chef’s Plate | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner | |||
Additional Information | Not included with all-inclusive plan, Reservations required |
- Rooms: 524
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Temazcal ceremony available ($)
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Outdoor pools: 2
- Cabanas available ($)
Water sports
- Watersports centre: on site ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- Tranquility pool
- ATM
- Baggage check
- Business centre
- Concierge
- Dry cleaning available ($)
- Giftshop
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Wedding facilities available ($)


Entrance

Lobby

Lobby

Reception

Aerial View

Aerial View

Exterior garden

Swim-out suites

Swim-up bar

Pool

Pool

Pool

Trade Winds bar

La Mejorada Bar

Kalamata Restaurant

Asiana Restaurant

Aromas

Rincon Restaurant

Pelicanos Restaurant

Chef's Plate

Fitness Center

Spa

Spa

Weddings

Weddings

Meeting Space

Meeting Space
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.8
-
Location 4.8
-
Rooms 4.7
-
Service 4.7
-
Value 4.5
Sisters trip
BLAM4 (Hampstead, North Carolina) on Apr 12, 2025
I invited my Sister (from Netherlands) to her first time in Mexico and I can’t pick a BETTER option than Hilton Playa ! Room- views- entertainment- food…you name it ! EVERYTHING on this property is amazin...g! Food was so good and options are limitless. Gracias Laura from front desk for welcome my Sister and I making sure everything was great Thank you Fonsi ( from La Mejorada) BEST BARTENDER EVER ! Aaron Pineda - Entertainment staff was SO GOOD ! Benita Pech from lobby night bar was way AMAZING! Carlos our FAVORITE waiter from Kalamata ! The Spa Innan it’s always my favorite treat It’s so nice to come back to a place where you feel like HOME ! The ONLY thing I would improve is the MUSIC . We are tired of classic American hits from the 80’s ! We are in MEXICO ! We need to listen more latino music ! Thanks to the DJ that added some for us to be able to have fun as well Don’t go on Spring break if you want to enjoy relax and without bad smells from other rooms ! I will love to come back soon !
Hilton playa delcarmen
tammy b (Sudbury, Canada) on Apr 12, 2025
Stayed from March 28-April 4 First thing don’t go there with very high expectations We had a great time grounds were kept very clean and the hotel is beautiful. The room was huge with tib in the middle of ...room .Housekeeping was great always cleaning our room every day .It was our anniversary so we were greeted with a door banner and bottle of champagne and chocolates. The buffet at spice was good not very big though. All restaurants you will find something They should have buffet we really thought that would be nice at dinner but no complaints with restaurants .all staff every bar we went too were extremely happy and greeted you with welcoming smile and great service . We bought cabanas three times during our stay totally worth it as you get the chairs in front of you as well ours was gress as t location.our room room was pool view but we had to email to upgrade as it was not offered through sunwing .they got back to us right away and we paid upon arrival fir the upgrade otherwise we would have been staying street view . Watch when you book you might have the option but they’re was a quieter pool fir those who prefer that . I never found it too loud even iin our room during the day . Entertainment ended at 11:00 but you just need to rake a2 minute walk to 5 th ave during the evening and night there’s tons to see it’s awesome I would give our stay 4-1/2 jbexause of beach seaweed and small narrow beach of buffet and early entertainment ending otherwise it would have been a 5 . You will have a great time
Vacation Offers
-
Enjoy hotel savings at select all-inclusive Playa Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Cancun, Montego Bay, Los Cabos, Puerto Vallarta, Riviera Maya
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