Hilton Playa del Carmen, an All-inclusive Resort
Playa del Carmen 5.0
Overview
Welcome to the all-new Hilton Playa del Carmen—an all-inclusive, adults-only escape from the ordinary, where you’ll delight in privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort features sweeping ocean views, palm-lined and white-sand beaches. They take pride in delivering life-long memories in a relaxing experience designed to meet your every need. Finally, a stress-free all-inclusive experience worthy of the legendary Hilton standards.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
524
Inclusions
- Daily activities
- Round-trip airport transfers
- Fully equipped Life Fitness® Center & Stott Pilates®, spinning, aerobics and yoga sessions
- Personalized check-in/check-out with welcome and departure refreshing cocktail and cold towel service
- Canopied shade beds & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels
- Exclusive Beach Cabanas upon availability
- Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
- Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food preparation and an international buffet, including natural, low calorie, vegetarian and delicatessen-style menu choices
- All taxes
Rooms

- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Balcony
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Lit make-up mirror
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
- Black out drapes
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- Pillow top mattress
- Includes all the features of the Junior Suites plus better location with partial ocean views of the turquoise Caribbean
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Pillow top mattress
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV

- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV












Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
La Mejorada | Bar, Lobby bar | |
Trade Winds Pool & Swim-up Bar | Bar, Swim-up bar | |
Pelicanos Beach Bar | Bar, Beach bar | |
La Tequileria | Bar | |
24 Hour Lounge | Bar, Sports bar | |
La Mejorada | ||
Type | Bar, Lobby bar | |
Amenities | ||
Trade Winds Pool & Swim-up Bar | ||
Type | Bar, Swim-up bar | |
Amenities | ||
Pelicanos Beach Bar | ||
Type | Bar, Beach bar | |
Amenities | ||
La Tequileria | ||
Type | Bar | |
Amenities | ||
24 Hour Lounge | ||
Type | Bar, Sports bar | |
Amenities |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Kalamata | À la carte, Buffet | Mediterranean | Dinner | This restaurant provides both buffet and à la carte dining |
Rincon Mexicano | À la carte | Mexican | Dinner, Lunch | |
Spice | Buffet | International | Breakfast, Lunch | |
Asiana | À la carte | Asian | Dinner | |
Pelicanos | À la carte | Caribbean | Dinner, Lunch | |
Maria Petrona | À la carte | French, Mexican | Dinner | |
Barefoot | Snack bar | International, Healthy snacks | Breakfast, Lunch, Snacks | |
Aromas | Café | Coffee and Pastries, Late night snacks | Breakfast, Snacks | |
Chef’s Plate | À la carte | International | Dinner | Not included with all-inclusive plan, Reservations required |
Kalamata | ||||
Type of restaurant | À la carte, Buffet | |||
Type of cuisine | Mediterranean | |||
Open for | Dinner | |||
Additional Information | This restaurant provides both buffet and à la carte dining | |||
Rincon Mexicano | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
Spice | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Lunch | |||
Additional Information | ||||
Asiana | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | ||||
Pelicanos | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Caribbean | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
Maria Petrona | ||||
Type of restaurant | À la carte | |||
Type of cuisine | French, Mexican | |||
Open for | Dinner | |||
Additional Information | ||||
Barefoot | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | International, Healthy snacks | |||
Open for | Breakfast, Lunch, Snacks | |||
Additional Information | ||||
Aromas | ||||
Type of restaurant | Café | |||
Type of cuisine | Coffee and Pastries, Late night snacks | |||
Open for | Breakfast, Snacks | |||
Additional Information | ||||
Chef’s Plate | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner | |||
Additional Information | Not included with all-inclusive plan, Reservations required |
- Rooms: 524
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Temazcal ceremony available ($)
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Outdoor pools: 2
- Cabanas available ($)
Water sports
- Watersports centre: on site ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- Tranquility pool
- ATM
- Baggage check
- Business centre
- Concierge
- Dry cleaning available ($)
- Giftshop
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Wedding facilities available ($)


Entrance

Lobby

Lobby

Reception

Aerial View

Aerial View

Exterior garden

Swim-out suites

Swim-up bar

Pool

Pool

Pool

Trade Winds bar

La Mejorada Bar

Kalamata Restaurant

Asiana Restaurant

Aromas

Rincon Restaurant

Pelicanos Restaurant

Chef's Plate

Fitness Center

Spa

Spa

Weddings

Weddings

Meeting Space

Meeting Space
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.8
-
Location 4.8
-
Rooms 4.7
-
Service 4.7
-
Value 4.5
Amazing amazing honeymoon
Meganvb4571 (Ormond Beach, Florida) on Mar 29, 2025
Resort was beyond what we could have imagined! The staff , the experiences and the true hospitality was everything. Our room was everything , highly recommend the pool rooftop room for the best couple expe...rience. The resort was constantly doing upgrades to the facilities and you could see how much they cared about everyone’s experience ! The biggest should out to our concierge David , the all star of our week! He should run the place with how special he made us feel
Miss it already...
TCReynolds22 on Mar 29, 2025
We just returned from the Hilton Playa del Carmen and I miss it already! Everything was amazing. This was our first all inclusive (we've traveled together for 30 years, but no AI's) Our room was an ocean... facing suite -- which was awesome. Large bathroom, nice shower and that view! We spent a lot of mornings drinking coffee on the balcony preparing for a day of pool time, beach time or pampering at the spa. My favorite kind of vacation! We rented a cabana by the pool the first day which was lively! There was noise and a lot of activities--so, the next days we spent at the cabanas on the beach which are first come, first served and free to Diamond members. We had no trouble finding an available spot. But that is a personal preference. Most people seemed to enjoy the energetic atmosphere at the pool. We ate at every restaurant and all offered good food-- lots of different offerings. Our favorite restaurant was Kalamata. It is located by the quiet pool in a very serene part of the resort. We loved the food options there, but each restaurant offers something unique and delicious. We found the drinks to all be made with our preference of alcohol with no upcharges. The spa is nice and I had a fantastic hot stone massage and a collagen botox facial (no needles!) which I was offered at half price because I had already booked the massage.. very nice. All in all I give this resort a 10/10. The staff is extraordinarily friendly and eager to help. This is a definite YES! Book the trip.
Vacation Offers
-
Enjoy hotel savings at select all-inclusive Playa Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Cancun, Montego Bay, Los Cabos, Puerto Vallarta, Riviera Maya
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