TripAdvisor Traveler Rating

The hotel and grounds are beautiful. Gorgeous weather, comfortable beds and temperature in rooms and all restaurants. We had an especially incredible meal at Route 66, which is a burger restaurant, but we ...upgraded to the steak dinner. Our waiter Juan and Chef David served us up an absolute gourmet 4 course meal that was incredible. So impressed!

has members we’ve been coming back-and-forth to the ocean coral Turquesa, the ocean paradise, the ocean Mya and I have to tell you the ocean coral Turquesa is far above any other resort. When you have peop...le like Oscar is a butler who ensures that you’re every need is taken care of, the renovations that they did to the rooms are absolutely stunning, the beach is 100 feet away from your room and the food is fantastic. You just can’t go wrong with the ocean coral. we purchased here nine years ago and we love coming back here and will be back again. The moment you walk in and you see the endless ocean and the turquoise water and the wonderful background terrific music. It is so relaxing. They find ways to ensure that your stay is even more comfortable than you thought it would be, the pool side service is beautiful. The pools are clean. The music is great and the food in the privilege lounge is excellent. Japanese service was changed this year and it was for the better just beautiful. The food was fantastic and the entertainment was terrific. If you’re looking for a place to book where you can be happy and know that your vacation is gonna be relaxing, above home class and where people are looking to make your life just that much more simple, definitely book the ocean coral Turquesa, and yes, this is a real review. Thank you, Oscar, thank you Patrona and thank you to the rest of the staff from the cleaning staff to the chefs to the drink guys and gals and our beautiful breakfast every morning will be back. Thank you again.

This was our first time at OCT and it was a great experience. We had the Privilege package and it was definitely worth it. Oscar was our butler and he was fantastic; he helped us book our restaurants, ans...wered all of our questions, and arranged everything we needed. Ricardo kept our drinks full at the El Beso pool and had great drink recommendations. Claudia was hilarious and so friendly as the host in the Privilege section. We booked a couples massage at the spa and it was the highlight of our trip. If Adela comes around to offer spa services, definitely sign up. You get a discount with a Privilege package. The food was better than we expected. Blue Moon was our favourite a la carte restaurant, but we also enjoyed Sensai, Ristretta d’Italia, and Los Girasoles. The Privilege lounge and Bistro El Baso were very good and always easy to find a table. The buffet was great for a quick lunch - I really enjoyed the pizza and my wife liked the nachos with guacamole and pico de gallo. We’ll definitely be back.

Ocean Coral and Turquesa one again did not disappoint! So many improvements since our last time here in 2018. Let me start by saying we did not upgrade to Privilege or Elbeso ( The adult only section), and... I did not feel that this hindered our stay in any way. We in fact had a ground floor junior suite room in building 19, which is behind the kids pool, it was lovely, quiet, and still felt close to everything as this resort is a great size and easy to navigate. Our room had a very comfy king bed with a ceiling fan,which is a huge plus for us! I will say forgot the wall between the bathroom and the rest of the room is frosted glass (very pretty design but did let some light in if people get up in the middle of the night). We had a mini fridge that they filled up daily,replacing what was used. ( Soda,local beer and 4 waters.They also had a large water for the coffee. ( The fridge will keep things cooler if you keep the door to the cabinet it is in open. ) We had a safe, plenty of storage space, end tables on both sides of the bed( which sounds silly to include but nowadays, as we age between our little fans, cpap machines and other needs. It's kind of nice to have those, not all resorts do. There was now even more shade available around the swim up bar pool, no more towel cards, room keys are now on your wrist band( no remembering a key needed). They have an app that gives all sorts of info, interactive map of resort, schedule of events, food theme for the buffet daily, booking the alecarte restaurants instead of waiting in line or having to call (They do book up early, offering three seating choices 6,7:30,and9, so I recommend getting on the app when reservations open up daily at 8am). The beach was beautiful ( there was seaweed this time of year , but they had a crew diligently cleaning it up early. The grounds are beautiful! If you keep an eye out ,there is some local wild life here and there. There is lots of choice for food, we enjoyed the Italian and French the best. The buffet always had lots of choice ( Victor was a great waiter there for breakfast and lunch, remembering us and what we liked!) and and the burger place next to the pool was really good as well. The coffee shop offers all sorts of choice and some desserts. The ice cream shop was also very popular and had great hours. We were excited to see some staff still there since our trip in 2018! Everyone was wonderful, very welcoming, and helpful . Fernanda was so much fun! She is part of the entertainment staff and was incredible,remembering us later walking around and getting people involved in fun activities, always with a smile and great personality! Alfredo, Alejandro, and Gustavo were the best at the pool bar! These guys remember what your drinking ( even when it got busy)and we're happy to make you something new to try. There are a lot of chairs around the pool, however if you wait until 9:30 or 10 they'll be less choice. ( We're early risers, so it was never an issue for us.) Again, the staff is amazing!We watched more than once someone going down and lugging up a chair from the beach to accommodate somebody who arrived late in the day. We caught a few of the shows. Some were out on the Plaza( pirate acrobat, and pool acrobat, we're really cool !) , some were in the theater ( the Mexico show had a great singer and a guy who was amazing with a lasso.) They had a silent dance party by the pool bar that was a hit with the younger people who stay up later than us??. You can be as relaxed or as busy as you want here. It was just what we needed. I look forward to returning again!

Everything was excellent, Jocsan was always very attentive and loked after us the rooms and incredible views. My son got sick during his stay and Jocsan was amazing and helped with everything and organised... help and support. He has been sensational and I would like to thank him so much