TripAdvisor Traveler Rating

The Samurai Asian Cuisine! It was delicious. Our server Obed was the best. So attentive, so friendly. So serviceable! He was the best and nicest waiter we had in the resort. He would recommend plates. We went to this restaurant twice. Both times he was our waiter! Made us laugh! He was awesome!

Room was very nice. Room service was mediocre (it took a week for someone to mop vomit spots around toilet floor), sink towels were often non-existent, fridge was never re-stocked. The worst part is that restaurant staff don't seem to take food safety seriously. My family of three all experienced multiple nights of vomiting and diarrhea during our 10-night stay. We met other guests at the hotel and they had similar experiences. I started checking the buffet heating lamps located over the food. Those lamps are supposed to keep the food hot and safe. I placed my hand under multiple lamps and there was either no heat (Lamp was an LED) or very low heat lamp. The restaurants were no better. All appetizers that I ordered at various restaurants were just luke warm. The main entrees would be very hot (Oriental restaurant) or luke warm (chicken breast at the Argentinian restaurant). I would not recommend this resort until the food safety issues are resolved.

Amazing experience. The service was great the people were great the food was good. They were very friendly and they try their best to best to be accommodating. This resort exceeded all my expectations! From the breathtaking views to the exceptional service, everything was perfect. I had the most relaxing and rejuvenating time here. The staff went above and beyond to ensure my comfort. Every moment here felt like paradise! Highly recommend this resort for anyone looking for a dream getaway. And very family friendly.

Awful! Got food poisoning to the point that I had fewer. Witnessed other people getting food poisoning too. The taste of food is the worst I've had in my life: you can use their pizza to kill someone- that's how hard it is. Their sweets are full of chemicals. Their sushi has absolutely nothing in common with sushi. I tried steak in Manhattan restaurant - it was just a piece of boiled meat with sauce on top. Moreover, one of their servers told me that their steaks come precooked! Now imagine quality and taste of those steaks... Hallways are full of dusts and dead insects on the windowsills. I saw a cocroach in snack bar, imagine whats going on in their kitchen then. No wonder so many people get food poisoning. They have 8 beach umbrellas for a whole resort making people that want to hide from sun to pay for cabanas $100. This clearly shows how they treat their customers. The whole resort is a disgusting hole

It is just ok, rooms are dated, food is just fine, not many restaurants inside the resort. Pools are average and dated , not like the other resort those have nice pools. I regret to book this resort. In restaurants, server do not pay much attention to the guests.