TripAdvisor Traveler Rating

Phenomenal property. Exceptional execution by all team members from valet, to bell hop, cultural ambassador, front desk staff, food and beverage team, breakfast restaurant, pool bar, pool staff, housekeep...ing, security, maintenance, general manager, EVERYONE! Special kudos to the ownership group, Kyo-ya hotels, for maintaining and investing in this historical gem on Waikiki. We’ve been coming here for almost 12 years now and it’s truly one of our favorite hotels in the world. There is not enough space in this review to write all of the wonderful names of the team members who have made this property our home away from home. We know who you are and I’m quite sure you know who this is! :) “Malasadas for everyone!” See you soon! Mahalo!

The room was small and pokey with takeaway cardboard mugs for tea and coffee. There were no small gestures of welcome. The dining room only served 5 course dinners. Load music was played in the reception a...rea until 10 at night. The double glazing was poor and road noise intrusive. Swimming pool was small for the size of the hotel and number of guests. Nothing in the fridge no milk not even bottled water. A biscuit would have been nice!

We stayed at the Moana for my daughter in laws business meetings! From the first moment we fell in love with this beautiful historic hotel! At check in we were treated so well by a gentleman ( missed getti...ng his name)! He was very helpful in securing us a room with a balcony because we had a 17 month old with us. We ate at all the various restaurants on the property and they were all wonderful and very helpful with a toddler! The pool was wonderful as was the beach! We spent a lot of time at both. The location can’t be beat! We loved walking to the stores sometimes and other times to the beach! We enjoyed the zoo, the splash pad in front of Target, in addition to pool/beach time! Maintenance and housekeeping were equally kind and incredibly helpful! I look forward to returning to this hotel !!

Just got home from 12 wonderful days in Honolulu and a fabulous stay at The Moana Surfrider! Great location, loved The Veranda for our meals, and this time even had “Afternoon Tea” - what a treat. GM T...homas Foti oversees a great property and goes beyond the call of duty. I know we will be back. Thank you!

Wonderful location and hotel is great. But they have weddings, and the music rattles the closed balcony glass doors and is completely inescapable. We can't even have a conversation in our room without s...houting. It's truly amazing that a hotel that charges this much believes guests will put up with this.