Infinity Bay Spa & Beach Resort reviews
3318 TripAdvisor reviews
Exceptional Resort!
runwench (Stanwood, Washington) on Dec 05, 2024
The resort is beautiful! We had a one bedroom, pool view room with a full kitchen. It was very comfortable. The resort offers a free, excellent buffet breakfast every morning and has a restaurant on the beach with different options for meals. We always had good food, and the bartender and wait staff were always friendly and efficient. You can walk right out to the beach and find many other eateries and activities.
Natural beauty enhanced with creature comforts
rosa t on Oct 21, 2024
Wonderful experience Hospitality wonderful Friendly staff Exhilarating experience Food was too die for The natural beauty of the island magnified craftily Even the cats, lizards and capybara are friendly and pose for pictures Cleanliness exceptional Surroundings feel very secure ??
Top 5 Best Trips!!
Hans1730 (Rochester, Minnesota) on Oct 17, 2024
My husband’s company booked this resort (all-inclusive pack) for a business trip. This place was beyond stunning. From a security perspective, I never felt unsafe or in danger. There was some construction going on, but it never interfered with our fun! Small island, small airport, small resorts, but over-exceeded our expectations! Check in was good and drinks were served to welcome us. It’s a smaller resort, but honestly that might be my pref now. Buildings are 1-20 and each only 3 stories (room 1301A). Unless on the very end you can’t see the ocean, no worries, pretty much just slept there!! But the rooms, no no, I’ll call them suites. Full living room, dining table, full kitchen, king bedroom and bathroom. All the amenities and then some. 10x10 patio to store wet suits and swim gear. We were on the first floor and so glad we were! Magnetic locks were a nice safety touch. Huge pool with swim up bar (food and drinks served till 10pm, including sushi!) But who needs the pool with the ocean feet off the patio restaurant! Snorkeling was off the hook. I’m not a big fan but enjoyed it in 4-6 feet. The pics others came back with were amazing. Coral reef 50 feet off property and sea life everywhere - always felt safe. Locals selling goods on the beach were persistent but with a big group someone was always buying! Everything from swim shirts, massages, to jewelry and fresh fruit! The food…wow! I had fresh lobste all while 20 feet from the ocean. Staff worked hard and earned great tips! Food selection was amazing and there was something for everyone - even the picky chicken wing guy! We were on the all-inclusive package, but I did see other day visitors (cruise ships) paying a la carte. Highly recommend this island and resort - thanks for the fun Roatan!
Bad Customer Service, Overpriced And Chaotic
Kate C on Oct 09, 2024
We went to use the pool for a day pass. There were 11 of us including children. We had organized that the price was $85/pp USD the day before. When we went back with the entire family the next day they wanted $108/pp. They said they would not honour the price, then they said they would, then they said they wouldn’t. They had all of us including the children waiting there for ages and just couldn’t figure it out. We left. We had used the pool back in 2018 and stayed there May 2022. We decided not to stay there this year because management is just really hard to deal with. We thought we would give it another chance because the weather wasn’t ideal and thought it would be nice to enjoy the pool. This experience has proven again that Infinity Bay is just challenging to deal with and overpriced for what it is. Really disorganized and chaotic. If you’re looking for a good stay, look into West Bay Village and if you’re looking for pool use Paradise Ocean Resort.
Don't Miss This Jewel
Mary M on Oct 07, 2024
Have stayed at Infinity Bay several times over the past 12 years. Even when cruising, always schedule a day pass from ship dock. Walk right off the shore & snorkel/dive until you are worn out. Staff at Infinity Bay are very accommodating & friendly. Always feel safe. JUST BEAUTIFUL. Planning 2 more trips in the next 12 months.