Catamaran Resort Hotel and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

7142 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Renee is the best!

Kirk L on Oct 21, 2024

I had the best Experience with Renee Stauffer in reservations, I had an emergency change and she was able to add a night. She was clear, concise, friendly and a pleasure to deal with. It makes me want to continue to do business with the Catamaran Resort

TripAdvisor users rated this property 4 out of 5

No deposit refunded

annie336 (Morpeth, United Kingdom) on Oct 21, 2024

A lovely hotel situated between two beaches although slightly outside the main part of the city. The room was great and we had a balcony overlooking a pond with lots of greenery. Our main problem has been they took a deposit of about 120$ which they said would be back in our bank within a few days. That was over a month ago and it has still not been refunded.

TripAdvisor users rated this property 3 out of 5

Overpriced and Needing an Update

Holly B (Allen, Texas) on Oct 20, 2024

The location is very convenient, by the bay and a short walk to the beach. However, for the price and resort fee, I was expecting more. The pool was short on towels on a couple of occasions, and the hotel was very much in need of an update. Everything seemed run down and the rooms were dark and didn't seem very clean. The restaurant was pretty good, though prices were high as well.

TripAdvisor users rated this property 2 out of 5

Not to be recommended for this price

Ayrel01 (Mannedorf, Switzerland) on Oct 19, 2024

Hotel garden is very nice, hotel rooms are not up to the level of a 4star hotel (very old, almost run-down). I don‘t recommend this hotel for the price we paid (we rented two different rooms, both of them had the same „quality“). Would rate the hotel 1-2 stars.

TripAdvisor users rated this property 5 out of 5

Don't even hesitate!

Danielle C on Oct 17, 2024

My kids and I took our only family vacation of the year and decided to stay at the Catamaran Resort. I had never stayed before but have seen it in Mission Beach and heard good things. I was nervous but let me tell you I don't regret my decision AT ALL. The thing that really makes a place stand out, besides the atmosphere, is the staff and from the moment we arrived I felt so appreciated and relaxed. Our first interaction was with Javier. He was the most incredibly helpful and kind human being. I could tell he knew how important this trip was for me and he made it even more special. Randy was great and the women at the front and at the cafe were awesome too. Every other person that we encountered was so kind and courteous. The view from our room was fantastic and we loved all of the amenities. They have started renovating rooms and I can hardly wait for the tower to get a full renovation. We will definitely be back and LOVED our stay!

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